Lettings & Property Manager - Team Lead

MCS Group | Your Specialist Recruitment Consultancy; Belfast City District; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Commission

Phone allowance

Annual leave & benefits

Job summary

Honeycomb is seeking a Lettings Manager / Property Manager to run the day-to-day management of a lettings and property management portfolio in Northern Ireland. You will lead two staff, ensuring landlords and tenants receive an excellent level of service and maintaining high standards across property management and customer service.

The organisation offers a busy, varied environment with opportunities to grow the lettings portfolio and build strong client relationships.

Qualifications

• Experience in lettings or residential property management is essential.
• Strong understanding of the tenancy lifecycle and compliance requirements.
• Proven ability to build landlord and tenant relationships and deliver excellent service.
• Experience supervising or leading a small team is advantageous.
• Excellent organisational, communication, and problem-solving skills.

Responsibilities

• Oversee the day-to-day management of a residential lettings and property management portfolio.
• Manage the lettings process, including property marketing, arranging viewings, processing applications and coordinating tenancy agreements.
• Build and maintain strong relationships with landlords, tenants and prospective clients.
• Act as the main point of contact for property management queries, resolving issues efficiently and professionally.
• Coordinate property maintenance, repairs and contractor visits, ensuring issues are addressed promptly.
• Manage tenancy renewals, check-ins, check-outs and other key stages of the tenancy lifecycle.
• Ensure properties meet relevant compliance requirements and that documentation and records are maintained accurately.
• Support landlords with updates on their properties, maintenance requirements and tenancy matters.
• Oversee and support two members of staff, allocating workloads and ensuring service standards are consistently maintained.
• Monitor the performance and organisation of the property management function, identifying opportunities to improve processes and efficiency.
• Assist with the growth and development of the lettings portfolio by maintaining excellent client relationships and identifying new business opportunities where appropriate.

Skills

Property management

Team leadership

Customer service

Organisational skills

Negotiation

Communication

Job description

Honeycomb is seeking a Lettings Manager / Property Manager to run the day-to-day management of a lettings and property management portfolio in Northern Ireland. You will lead two staff, ensuring landlords and tenants receive an excellent level of service and maintaining high standards across property management and customer service.

The organisation offers a busy, varied environment with opportunities to grow the lettings portfolio and build strong client relationships.