Lettings Manager/ Property Manager

MCS Group | Your Specialist Recruitment Consultancy; Belfast City District; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Commission

Phone allowance

Annual leave & benefits

Job summary

Honeycomb is seeking a Lettings Manager / Property Manager to run the day-to-day management of a lettings and property management portfolio in Northern Ireland. You will lead two staff, ensuring landlords and tenants receive an excellent level of service and maintaining high standards across property management and customer service.

The organisation offers a busy, varied environment with opportunities to grow the lettings portfolio and build strong client relationships.

Qualifications

• Experience in lettings or residential property management is essential.
• Strong understanding of the tenancy lifecycle and compliance requirements.
• Proven ability to build landlord and tenant relationships and deliver excellent service.
• Experience supervising or leading a small team is advantageous.
• Excellent organisational, communication, and problem-solving skills.

Responsibilities

• Oversee the day-to-day management of a residential lettings and property management portfolio.
• Manage the lettings process, including property marketing, arranging viewings, processing applications and coordinating tenancy agreements.
• Build and maintain strong relationships with landlords, tenants and prospective clients.
• Act as the main point of contact for property management queries, resolving issues efficiently and professionally.
• Coordinate property maintenance, repairs and contractor visits, ensuring issues are addressed promptly.
• Manage tenancy renewals, check-ins, check-outs and other key stages of the tenancy lifecycle.
• Ensure properties meet relevant compliance requirements and that documentation and records are maintained accurately.
• Support landlords with updates on their properties, maintenance requirements and tenancy matters.
• Oversee and support two members of staff, allocating workloads and ensuring service standards are consistently maintained.
• Monitor the performance and organisation of the property management function, identifying opportunities to improve processes and efficiency.
• Assist with the growth and development of the lettings portfolio by maintaining excellent client relationships and identifying new business opportunities where appropriate.

Skills

Property management

Team leadership

Customer service

Organisational skills

Negotiation

Communication

Job description

Honeycomb is delighted to be working alongside an established and highly regarded property business in Northern Ireland to appoint a Lettings Manager / Property Manager to join their busy and growing team.

THE OPPORTUNITY

This is an excellent opportunity for an experienced property professional to take responsibility for the day-to-day management of a lettings and property management portfolio. You will play a key role in ensuring properties are managed effectively, landlords and tenants receive an excellent level of service, and the wider team operates smoothly.

The successful candidate will oversee a team of two, providing guidance and support while maintaining high standards across property management, lettings administration and customer service. This role would suit someone who is confident managing a varied workload, enjoys building relationships and can take ownership of the full property management process.

THE ORGANISATION

You will be joining a well-established property business with a strong presence in the local market and a reputation for delivering a professional and customer-focused service. The organisation offers a busy and varied working environment, with the opportunity to take on a key role within the property management team and contribute to the continued success of the business.

PACKAGE & BENEFITS

• Competitive salary of £30,000-£35,000 plus lucrative commission
• Excellent annual leave and benefits package
• Monday to Friday, 8:30am-5pm, with one in three Saturdays from 9:30am-12:30pm
• Company mobile phone/phone allowance
• Opportunity to lead and support a team of two
• Join an established and respected property business
• Opportunity to take ownership of a varied property portfolio

KEY RESPONSIBILITIES

• Oversee the day-to-day management of a residential lettings and property management portfolio
• Manage the lettings process, including property marketing, arranging viewings, processing applications and coordinating tenancy agreements
• Build and maintain strong relationships with landlords, tenants and prospective clients
• Act as the main point of contact for property management queries, resolving issues efficiently and professionally
• Coordinate property maintenance, repairs and contractor visits, ensuring issues are addressed promptly
• Manage tenancy renewals, check-ins, check-outs and other key stages of the tenancy lifecycle
• Ensure properties meet relevant compliance requirements and that documentation and records are maintained accurately
• Support landlords with updates on their properties, maintenance requirements and tenancy matters
• Oversee and support two members of staff, allocating workloads and ensuring service standards are consistently maintained
• Monitor the performance and organisation of the property management function, identifying opportunities to improve processes and efficiency
• Assist with the growth and development of the lettings portfolio by maintaining excellent client relationships and identifying new business opportunities where appropriate

WHAT WE ARE LOOKING FOR

• Previous experience in lettings or residential property management is essential
• Strong understanding of the property management and tenancy lifecycle
• Experience managing landlord and tenant relationships, with excellent customer service skills
• Previous supervisory or team leadership experience would be highly advantageous
• Excellent organisational skills, with the ability to prioritise a varied and often fast-paced workload
• Strong communication, negotiation and problem-solving skills
• Good understanding of relevant tenancy legislation and property compliance requirements
• Confident managing maintenance issues, coordinating contractors and resolving property-related queries
• Proactive, professional and commercially aware, with the ability to work independently and lead by example

If you require any adjustments or support during the recruitment process due to a disability, please get in touch with us directly so we can discuss your requirements.

Honeycomb is an equal opportunities employer.