Lettings Negotiator

Mulberry Recruitment Ltd; Woking; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary with commission

Ongoing training and development

Clear progression opportunities

Supportive and collaborative team

Established and growing property team

Company incentives and benefits

Job summary

Mulberry Recruitment Ltd in Woking is seeking a motivated Residential Lettings Negotiator for a well-established Surrey estate agency. You will conduct property viewings, build landlord and tenant relationships, and negotiate tenancies to drive growth of the lettings portfolio.

The role offers a competitive salary with commission, ongoing training, and clear progression in a busy, professional environment. A full UK driving licence and CRM experience are advantageous.

Qualifications

• Minimum 1–2 years' experience within residential lettings.
• Strong communication and relationship-building skills.
• Confident, proactive and target-driven approach.
• Professional and customer-focused manner.
• Good IT skills and experience using CRM systems would be beneficial.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Conduct property viewings with prospective tenants and highlight key features.
• Build and maintain relationships with landlords, tenants and applicants.
• Negotiate tenancy terms and progress tenancies to completion.
• Generate new business through networking, referrals and market knowledge.
• Support the lettings team and contribute to branch performance.
• Coordinate marketing activities to maximise property exposure.
• Handle paperwork and keep tenancy files compliant.
• Provide landlords and tenants with professional updates throughout the process.
• Stay up to date with rental market trends and legislation.
• Deliver high standards of customer service at all stages.

Skills

Residential lettings experience

Communication skills

Target-driven

Customer-focused

CRM systems experience

Full UK driving licence

Tools

CRM systems

Job description

Salary: £25,000 - £32,000 DOE + Commission

Location: Woking

Hours: Monday-Friday, 8:30am-6:30pm. Saturday, 9:00am-4:00pm (rota basis with a day off in lieu)

We are recruiting for a motivated and customer-focused Residential Lettings Negotiator to join a well-established and successful independent estate agency in Surrey.

This is an excellent opportunity for someone with previous lettings experience to develop their career within a busy and professional environment. You will be responsible for conducting viewings, building strong relationships with landlords and tenants, negotiating tenancies, and identifying opportunities to grow the lettings portfolio.

Key Responsibilities

• Conducting property viewings with prospective tenants and highlighting key property features.
• Building and maintaining strong relationships with landlords, tenants and applicants.
• Negotiating tenancy terms and progressing tenancies through to completion.
• Generating new business opportunities through networking, referrals, database activity and market knowledge.
• Supporting the wider lettings team and contributing to overall branch performance.
• Coordinating with marketing activities to maximise property exposure.
• Handling paperwork, updating systems and ensuring tenancy files are accurate and compliant.
• Providing landlords and tenants with professional updates throughout the lettings process.
• Keeping up to date with local rental market trends and legislation.
• Delivering a high standard of customer service at every stage of the customer journey.

About You

• Minimum 1-2 years' experience within residential lettings.
• Good understanding of the lettings market and relevant legislation.
• Strong communication and relationship-building skills.
• Confident, proactive and target-driven approach.
• Ability to work in a fast-paced environment.
• Professional and customer-focused manner.
• Good IT skills and experience using CRM systems would be beneficial.
• Full UK driving licence and access to your own vehicle.

What's on Offer

• Competitive salary with commission opportunities.
• Ongoing training and development.
• Clear progression opportunities.
• Supportive and collaborative team culture.
• Opportunity to work with an established and growing property business.
• Company incentives and benefits package.