Lettings Negotiator

Cherry Pick People; London; Hybrid; GBP 32,000 - 50,000; Full time

Job summary

An established industry player in the Build to Rent sector is seeking a Lettings Negotiator to join their dynamic team in East London. This role offers the chance to work autonomously while contributing to a socially responsible organization. You'll be responsible for managing property viewings, negotiating offers, and ensuring high occupancy rates. With a focus on customer service and teamwork, this position provides a unique opportunity to thrive in a supportive environment. If you're motivated and passionate about lettings, this is your chance to make an impact in a values-driven company.

Benefits

Mileage Allowance

Flexible Working Hours

Autonomy in Role

Qualifications

• Experience in lettings, preferably in Build to Rent or agency background.
• Strong customer service skills and ability to work autonomously.

Responsibilities

• Conduct property viewings across key East London schemes.
• Manage applicant enquiries and registrations, ensuring high occupancy rates.

Skills

Lettings Experience

Customer Service Skills

Organizational Skills

Communication Skills

IT Literacy

Self-Motivation

Job description

Lettings Negotiator – Build to Rent (BTR) | Hybrid | East London
Up to £32,000 basic + Uncapped Commission | OTE £45–50k+ | Hybrid Working | Socially Responsible BTR Operator

Are you an experienced Lettings Negotiator looking for more autonomy, purpose, and flexibility?
Or perhaps a Property Manager or Lettings Administrator looking to step into a more customer facing, sales type role?

This is an exciting opportunity to join a market-leading Build to Rent (BTR) operator that combines commercial ambition with a strong social ethos.

This is not your typical high street agency role, you’ll join a collaborative, supportive team, with the freedom to manage your own time and the structure to drive real success.

The Company:

This award-winning Private Rented Sector (PRS) provider is known for its ethical approach and commitment to excellent customer service. Currently undergoing a commercial restructure under a dynamic new CEO, there are exciting growth plans underway, with fresh investment and new developments in the pipeline.

With a strong emphasis on trust, teamwork and reliability, they foster a high-performing but people-first culture. You’ll be joining a diverse and values-driven team, many of whom have been with the business long-term.

The Role:

As a Lettings Negotiator, you’ll play a pivotal role in maintaining high occupancy rates across a well-stocked portfolio—primarily in East London. You’ll be trusted to manage your own diary, combining time on-site for viewings with home-based admin. You’ll also contribute to broader revenue-generating activities as the team evolves.

Key responsibilities:

• Conduct property viewings across key East London schemes
• Manage applicant enquiries and registrations
• Qualify leads and match applicants to available homes
• Negotiate offers and close deals
• Support with scheme launches and marketing initiatives
• Ensure smooth move-ins, working alongside Goodlord
• Maintain a consistently high occupancy rate

What We’re Looking For:

• Experience in Lettings (Build to Rent or agency background)
• Comfortable working autonomously and managing your own time
• Target-driven with a desire to maximise earnings
• Strong customer service skills and confident communicator
• Organised and IT-literate, with great attention to detail
• Reliable, self-motivated, and upbeat—culture fit is key!
• Driving licence preferred, but not essential

People from independents or structured customer-focused backgrounds tend to thrive here. Sales or property management experience is also welcome.

• OTE: £45–50k+ realistic (based on 120–180 lets annually)
• Working Hours: Monday to Friday, 9am–5pm
  • 1 in 5 Saturdays (with following Friday off)
  • Time in lieu if you work late for viewings
• Travel covered with mileage allowance where needed

Locations covered:
Majority East London

This is a fantastic opportunity to join a values-led, commercially ambitious company at a transformative moment. If you’re a personable, motivated lettings professional who thrives on autonomy and variety, apply now or contact us today to find out more.

Carly Mitchell Associate Director, Head of Real Estate