Lettings Growth Leader

Rayner Personnel; East Midlands; On-site; GBP 60,000 - 90,000; Full time

Job summary

Rayner Personnel is seeking a commercially driven Lettings Director to own branch performance, drive revenue growth and lead a high-performing local team. This role focuses on growth, landlord instructions and improving commercial performance.

You'll lead the Lettings Commercial Growth Manager function, aiming to grow the landlord portfolio and maximise revenue per property while integrating acquired agencies and adopting new technology and processes.

Qualifications

• Strong experience within UK residential lettings.
• Experience managing and developing a team.
• Proven ability to win new landlord instructions and grow a property portfolio.
• Commercial understanding of rents, fees, pricing and revenue growth.
• Experience managing landlord relationships and reducing churn.
• Confidence using performance data and KPIs to drive decisions.

Responsibilities

• Take ownership of the branch's commercial performance and growth.
• Generate new landlord instructions through local activity and central lead generation.
• Build and manage a healthy pipeline from lead → valuation → instruction.
• Develop local relationships and partnerships that generate new landlord opportunities.
• Increase the value of existing landlord relationships through additional properties and services.
• Drive landlord retention and proactively manage potential churn.
• Identify opportunities to improve revenue per property through pricing, fees and additional services.
• Take ownership of branch-level P&L, budgeting and commercial performance.
• Lead and develop the local lettings and property management team.
• Recruit, develop and retain high-performing team members.
• Introduce new systems, processes, pricing structures and service standards.

Skills

Lettings management

Team leadership

Business development

KPIs & performance data

Job description

Rayner Personnel is seeking a commercially driven Lettings Director to own branch performance, drive revenue growth and lead a high-performing local team. This role focuses on growth, landlord instructions and improving commercial performance.

You'll lead the Lettings Commercial Growth Manager function, aiming to grow the landlord portfolio and maximise revenue per property while integrating acquired agencies and adopting new technology and processes.