Lettings Data & Admin Coordinator (Hybrid)

London and Quadrant Housing Trust; City Of London; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Excellent pension plan (up to 6% +)

28 days Annual Leave rising to 31 days

Westfield Health Cash Plan

Non-contributory life assurance

Up to 21 hours volunteering paid days

Lifestyle benefits

Employee Assistance Programme

Many more

Job summary

London and Quadrant Housing Trust is seeking a proactive Business Support Officer for Lettings. The role supports smooth contract operations, data reporting and compliance, coordinating across internal teams and external partners to ensure accurate information and timely responses.

You will handle tenancy records, produce reports, support financial admin and respond to queries via CRM systems, using Excel and Ms Lists. A detailed, collaborative approach is essential.

Qualifications

• Proven experience providing administrative support in a busy team.
• Excellent knowledge of Microsoft Office (Word, Excel, Outlook, Teams) and Ms Lists.
• Strong data quality and attention to detail.
• Experience creating and maintaining databases containing complex data.
• Excellent written and verbal communication skills.
• Experience in stakeholder management with internal and external parties.
• Understanding of vulnerable residents and their needs.

Responsibilities

• Coordinate tenancy records for moves in/out.
• Produce reports and maintain accurate records using Excel and Ms Lists.
• Support financial administration and invoice processing.
• Manage stakeholder and customer queries through CRM systems.
• Monitor actions, compliance updates and documentation.
• Support meetings, reporting and service improvements.
• Work across multiple systems and databases to maintain high-quality information.

Skills

MS Excel

MS Lists

Data reporting

Stakeholder management

Attention to detail

Communication

CRM systems

Administrative support

Tools

CRM systems

Job description

London and Quadrant Housing Trust is seeking a proactive Business Support Officer for Lettings. The role supports smooth contract operations, data reporting and compliance, coordinating across internal teams and external partners to ensure accurate information and timely responses.

You will handle tenancy records, produce reports, support financial admin and respond to queries via CRM systems, using Excel and Ms Lists. A detailed, collaborative approach is essential.