Housing Lettings Specialist

Essential Employment; Wembley; On-site; GBP 25,000 - 32,000; Full time

Job summary

Essential Employment is seeking a proactive Lettings Officer to support the efficient allocation of homes and help individuals and families access suitable accommodation. You will manage housing applications, coordinate property lettings, carry out tenancy sign-ups and work closely with applicants, residents and partner organisations to ensure fair allocation.

The role focuses on delivering a positive customer experience while maintaining accurate records and adhering to relevant policies.

Qualifications

• Experience managing housing applications.
• Ability to coordinate lettings in line with policy.
• Strong customer service and communications skills.

Responsibilities

• Manage housing applications and allocate properties.
• Coordinate property lettings and tenancy sign-ups.
• Work with applicants, residents and partner organisations to ensure fair allocation and accurate record keeping.

Skills

Lettings experience

Customer service

Policy awareness

Job description

Essential Employment is seeking a proactive Lettings Officer to support the efficient allocation of homes and help individuals and families access suitable accommodation. You will manage housing applications, coordinate property lettings, carry out tenancy sign-ups and work closely with applicants, residents and partner organisations to ensure fair allocation.

The role focuses on delivering a positive customer experience while maintaining accurate records and adhering to relevant policies.