Lettings Coordinator

Red King Resourcing; Reading; On-site; GBP 20,000 - 26,000; Full time

Job summary

Red King Resourcing is seeking a lettings administrator to support property viewings and front-of-house duties in Reading. The role involves welcoming visitors, handling enquiries, coordinating viewing schedules, and liaising with landlords and contractors to ensure smooth lettings operations.

You will travel to properties for viewings and inspections, maintain accurate records, and assist with marketing and listing updates.

Responsibilities

• Conduct and attend property viewings with prospective tenants, ensuring a professional and welcoming experience.
• Act as a front-of-house representative, greeting visitors and handling enquiries in person, on the phone and by email.
• Manage viewing appointments and coordinate access to properties with landlords, tenants and contractors.
• Travel to properties to conduct viewings, inspections and lettings-related duties.
• Assist with day-to-day administration of the lettings process and ensure properties are marketed and managed efficiently.
• Respond promptly and professionally to tenant and landlord enquiries.
• Maintain accurate records of viewings, applicants and property information.
• Follow up with prospective tenants after viewings and provide feedback to the team.
• Assist with property marketing, including preparing listings and keeping details up to date.
• Liaise with landlords, tenants, contractors and team members to ensure a smooth lettings service.
• Support the wider lettings team with general administration and other duties as required.

Skills

Property viewings

Customer service

Organisation

Job description

Key Responsibilities

• Conduct and attend property viewings, providing prospective tenants with a professional and welcoming experience.
• Act as a friendly and professional front-of-house representative, welcoming visitors and dealing with enquiries in person, over the phone and by email.
• Manage viewing appointments and coordinate access to properties with landlords, tenants and contractors.
• Drive to properties to conduct viewings, inspections and other lettings-related duties.
• Assist with the day-to-day administration of the lettings process, ensuring properties are marketed and managed efficiently.
• Respond promptly and professionally to tenant and landlord enquiries.
• Maintain accurate records of viewings, applicants and property information.
• Follow up with prospective tenants after viewings and provide feedback to the relevant team members.
• Assist with property marketing, including preparing listings and ensuring property details are accurate and up to date.
• Liaise with landlords, tenants, contractors and other members of the team to ensure a smooth lettings service.
• Support the wider lettings team with general administration and other duties as required.