Lettings Contracts Lead: Training & Compliance

Strutt & Parker; Greater London; Vor Ort; GBP 40.000 - 60.000; Vollzeit

Zusammenfassung

Strutt & Parker in Chelsea is seeking a Contracts Manager to join the lettings team and support growth of the Lettings division. You will provide guidance to coordinators, help train new staff, and ensure timely, high-quality client advice while maintaining accurate data in the CRM.

In this role, you will oversee tenancy documentation, rent reviews, and reference checks, while ensuring compliance with lettings legislation.

Qualifikationen

• 5+ years in a similar lettings/contracts role.
• Excellent communication skills and customer-focused service.
• Organised, methodical, with strong data entry accuracy.

Aufgaben

• Provide support to Tenancy, Renewals and Accounts coordinators to boost productivity.
• Co-ordinate and train new lettings team members where possible.
• Support audits of the Lettings department and ensure timely, high-quality client advice.
• Respond to queries by email and phone, manage overdue workflows.
• Point of contact for lettings/branch managers for contracts and referencing queries.
• Check tenancy agreements, rent reviews, change of sharer, reference reports and deeds of guarantee.
• Maintain paperless filing system and up-to-date databases (e.g., RPS).
• Attend team meetings and assist with audits and projects to streamline processes.

Kenntnisse

5+ years experience

Excellent communication

Customer focus

Organised

Data accuracy

Team player

Ausbildung

GCSE level

ARLA Level 3

Jobbeschreibung

Strutt & Parker in Chelsea is seeking a Contracts Manager to join the lettings team and support growth of the Lettings division. You will provide guidance to coordinators, help train new staff, and ensure timely, high-quality client advice while maintaining accurate data in the CRM.

In this role, you will oversee tenancy documentation, rent reviews, and reference checks, while ensuring compliance with lettings legislation.