Lettings Branch Manager

haart Estate Agents; Ealing; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Uncapped commission

Company Car

On-target earnings >£60k per year

Salary £20k–£32k + commission

Job summary

haart Ealing is seeking a Lettings Branch Manager to lead the lettings team, drive performance and turn opportunities into success. You will inspire the team, manage landlord/tenant relationships and focus on generating new business while ensuring high compliance standards.

The role offers uncapped commission, a base salary, and progression opportunities within a thriving property market. Join a supportive team at haart Ealing and build your career with a recognized estate agency.

Qualifications

• Full UK Driving Licence is essential.
• Minimum 2 years’ lettings experience at Senior Negotiator level or higher.
• Strong communication and customer service skills.
• Ability to develop and implement business plans for the branch.
• Able to coach and develop team performance and KPI achievement.

Responsibilities

• Lead daily meetings with the Lettings team.
• Coach team to achieve KPI targets.
• Monitor and assess performance of team members.
• Develop and progress team members' careers.
• Generate new and repeat business and manage landlord/tenant relationships.
• Arrange property viewings to suit tenants' needs and negotiate tenancies.
• Ensure compliance with regulatory standards.

Skills

Driving Licence

Team leadership

Communication

Business planning

Performance coaching

Regulatory knowledge

Time management

Customer service

Initiative

Telephone etiquette

IT skills

Attention to detail

Tools

Microsoft Office

Job description

Ready to take your lettings career to the next level? Join haart Ealing as a Lettings Manager and step into a role where ambition, leadership and earning potential go hand in hand.

With uncapped commission, a supportive team and a thriving property market, you’ll have the opportunity to make a real impact, develop your career and be rewarded for your results.

We’re looking for someone who can inspire a team, drive performance and turn opportunities into success. If you’re motivated, commercially minded and ready for your next challenge, this could be the role for you.

Bring your ambition. Build your success. Make your mark with haart Ealing.

Benefits of being a Lettings Branch Manager at haart

• Complete on-target earnings exceeding £60000 per year
• £20,000 to £32,000 basic salary, dependent on experience
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car
• Career progression opportunities
• Our new company-wide Elevate incentive program
• Employee Assistance Programme

A day in the life of a Lettings Branch Manager

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills Of a Lettings Branch Manager

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details

We Are Currently Conducting Some Interviews Using Video Software. To Be Eligible To Proceed In Our Recruitment Process, You Will Need

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.

If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

Privacy Policy:

We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/