Lettings Administrator — Dynamic Property Management

Get Staffed Online Recruitment Limited; Greater London; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Company events that foster team spirit

Cycle to work scheme promoting a健康full

Electric bike salary sacrifices for ec

Store discounts for team members

Job summary

Mind The Flat in London (W6) is seeking a Lettings Administrator to join our busy property management team. The role reports to Head of Property Management and involves liaising with landlords, tenants and contractors to deliver excellent service.

With at least 2 years of lettings administration experience, you will manage tenant enquiries, process applications, coordinate inspections and help organise end-of-tenancy tasks while maintaining high standards of communication and organisation.

Qualifications

• You will have at least 2 years of lettings administration experience.
• Excellent communication and customer service skills are essential.
• Strong organisational and planning skills are required.
• Ambitious, highly motivated, and a good team player with a positive attitude.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Manage all aspects of tenant enquiries and tenancy applications, keeping tenants informed on a regular basis.
• Process application forms and maintain an up-to-date Applications Register.
• Coordinate property inspections and client meetings, ensuring a high standard of customer service.
• Negotiate leases with tenants, manage security deposits, and mediate disputes between landlords and tenants.
• Organise end of tenancy procedures, including necessary works and timely delivery of property reports.

Skills

Lettings administration experience

Communication skills

Customer service

Organisational skills

Team player

Job description

Mind The Flat in London (W6) is seeking a Lettings Administrator to join our busy property management team. The role reports to Head of Property Management and involves liaising with landlords, tenants and contractors to deliver excellent service.

With at least 2 years of lettings administration experience, you will manage tenant enquiries, process applications, coordinate inspections and help organise end-of-tenancy tasks while maintaining high standards of communication and organisation.