Lettings Administrator

PSM recruitment Ltd; Dover; On-site; GBP 26,500 - 27,500; Full time

Job summary

PSM Recruitment in Dover is seeking a motivated Lettings Administrator to join our busy office. This role suits someone with strong administrative skills and an interest in developing within the property sector, with potential to progress into a lettings role.

Working hours are Monday to Friday, plus every other Saturday, with a salary of £26,500–£27,500 per annum. Based in Dover, this position offers an opportunity to grow in a fast-paced, customer-focused lettings team.

Qualifications

• Strong administrative and organisational skills.
• Good typing and IT proficiency.
• Excellent communication and interpersonal skills.
• Confident in dealing with a variety of people and situations.
• Ability to manage challenging or sensitive situations professionally.
• A proactive attitude and willingness to learn and progress.
• Full UK driving licence (preferred, for property viewings).

Responsibilities

• Providing comprehensive administrative support to the lettings team.
• Managing and maintaining accurate records and documentation.
• Handling enquiries via phone, email, and in person.
• Coordinating appointments and property viewings.
• Conducting property viewings with prospective tenants.
• Assisting with tenancy paperwork and compliance processes.
• Supporting the team in day-to-day lettings activities.
• Delivering excellent customer service at all times.

Skills

Administrative skills

Typing & IT proficiency

Communication skills

Interpersonal skills

Dealing with sensitive situations

Proactive attitude

Driving licence (preferred)

Job description

PSM Recruitment is seeking a motivated and organised Lettings Administrator to join our busy office in Dover. This is a fantastic opportunity for someone with strong administrative skills who is looking to develop their career within the property sector, with the potential to progress into a lettings role.

Key Responsibilities

• Providing comprehensive administrative support to the lettings team
• Managing and maintaining accurate records and documentation
• Handling enquiries via phone, email, and in person
• Coordinating appointments and property viewings
• Conducting property viewings with prospective tenants
• Assisting with tenancy paperwork and compliance processes
• Supporting the team in day-to-day lettings activities
• Delivering excellent customer service at all times

Skills & Experience Required

• Strong administrative and organisational skills
• Good typing and IT proficiency
• Excellent communication and interpersonal skills
• Confident in dealing with a variety of people and situations
• Ability to manage challenging or sensitive situations professionally
• A proactive attitude and willingness to learn and progress
• Full UK driving licence (preferred, for property viewings)

Personal Attributes

• Professional and approachable manner
• Reliable and detail-oriented
• Able to work both independently and as part of a team
• Positive attitude with a desire to develop within the lettings industry

Working Hours

Monday to Friday: 9:00am – 5:30pm

Every other Saturday: 9:00am – 4:00pm

Salary

£26,500 - 27,500 per annum