Lending Support Officer

Vivo Talent Solutions; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Birmingham is seeking a proactive Lending Support Officer to enhance their lending operations. You'll be the first point of contact for customers and brokers, assisting with loan applications and driving operational efficiency. Join a passionate team where your contributions will be valued, and grow your career in a dynamic environment.

Qualifications

• Proficient in handling queries from customers and brokers.
• Organised with strong attention to detail, able to manage multiple tasks.

Responsibilities

• Handle queries from customers and brokers, ensuring swift responses.
• Assist in managing loan applications and ensuring compliance.
• Work closely with teams, clients, and brokers to maintain service standards.

Skills

Communication

Attention to Detail

IT Proficiency

Tools

Outlook

Word

Excel

Job description

Job Description

Lending Support Officer / Lending / Support / Birmingham / Permanent / Hybrid

The Role!

Are you ready to elevate your career and be part of a fast-growing, exciting team?

We’re looking for a proactive and detail-oriented individual to join our client as a Lending Support Officer, where you’ll play a key role in supporting the lending activities across Bridging, Buy to Let, and other loan products. You’ll collaborate with both internal and external stakeholders, delivering exceptional service and driving operational success.

Why Join?

You’ll be joining a passionate and innovative team that values collaboration and customer-focused service. As they continue to grow, your ideas and contributions will be valued, giving you the opportunity to develop your career in an ever-evolving environment.

If this sounds like the next step you’re looking for, we’d love to hear from you!

What You’ll Do:

• Be the First Point of Contact: Handle queries from customers and brokers, ensuring swift and accurate responses.
• Support Lending Applications: Assist in managing loan applications and ensuring all processes are compliant and efficient.
• Build Relationships: Work closely with internal teams, clients, and brokers, maintaining strong communication and service standards.
• Drive Efficiency: Help improve operational processes and contribute to the rollout of new products.

What We’re Looking For:

• Tech-Savvy: Proficient in Outlook, Word, Excel, and other IT systems.
• Strong Communicator: Confident in both written and verbal communication, with experience working with third parties and senior team members.
• Detail-Oriented: Organised with strong attention to detail, able to manage multiple tasks effectively.

Bonus Points:

• Experience in mortgages or lending products.
• Familiarity with the financial services industry and working within a regulated environment.

Lending Support Officer / Lending / Support / Birmingham / Permanent / Hybrid

Lending Support Officer / Lending / Support / Birmingham / Permanent / Hybrid

Lending Support Officer / Lending / Support / Birmingham / Permanent / Hybrid