Lending Support Officer

JR United Kingdom; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Lending Support Officer in Birmingham. This role involves supporting lending activities, managing loan applications, and maintaining strong relationships with stakeholders. The ideal candidate is detail-oriented, tech-savvy, and a strong communicator. Join a passionate team and contribute to operational success while enjoying opportunities for career development.

Qualifications

• Proficient in IT systems and strong communicator.
• Detail-oriented and organized to manage multiple tasks.

Responsibilities

• Handle queries from customers and brokers.
• Assist in managing loan applications.
• Work closely with internal teams and clients.

Skills

Communication

Attention to Detail

Organizational Skills

Tools

Outlook

Word

Excel

Job description

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Position: Lending Support Officer / Lending / Support / Birmingham / Permanent / Hybrid

The Role!

Are you ready to elevate your career and be part of a fast-growing, exciting team?

We’re looking for a proactive and detail-oriented individual to join our client as a Lending Support Officer, where you’ll play a key role in supporting lending activities across Bridging, Buy to Let, and other loan products. You’ll collaborate with both internal and external stakeholders, delivering exceptional service and driving operational success.

Why Join?

You’ll be joining a passionate and innovative team that values collaboration and customer-focused service. As they continue to grow, your ideas and contributions will be valued, providing opportunities for career development in an evolving environment.

What You’ll Do:

• Be the First Point of Contact: Handle queries from customers and brokers, ensuring swift and accurate responses.
• Support Lending Applications: Assist in managing loan applications, ensuring all processes are compliant and efficient.
• Build Relationships: Work closely with internal teams, clients, and brokers, maintaining strong communication and service standards.
• Drive Efficiency: Help improve operational processes and contribute to the rollout of new products.

What We’re Looking For:

• Tech-Savvy: Proficient in Outlook, Word, Excel, and other IT systems.
• Strong Communicator: Confident in both written and verbal communication, with experience working with third parties and senior team members.
• Detail-Oriented: Organised with strong attention to detail, able to manage multiple tasks effectively.

Bonus Points:

• Experience in mortgages or lending products.
• Familiarity with the financial services industry and working within a regulated environment.