Lender Relations Lead – Manchester

CarFinance 247; Manchester; On-site; GBP 24,000 - 40,000; Full time

Job summary

Car Finance 247 in Manchester is looking for a Lender Relationship Manager to build and maintain strong partnerships with key lending partners. You will manage expectations, negotiate commercial terms and act as the trusted point of contact for lenders to drive results.

You will need excellent communication at senior levels, balance relational strengths with commercial needs, and represent the business at events and conferences as required.

Qualifications

• Experience in relationship management, stakeholder management, account management or a similar role.
• Strong communication and negotiation skills, with the confidence to influence senior stakeholders.
• The ability to manage difficult conversations professionally without damaging relationships.
• Excellent organisational skills and the ability to manage multiple relationships, meetings and priorities.
• A commercial mindset, with experience negotiating rates, agreements or terms.
• Confident presenting a business at events and building professional networks.
• A proactive, solutions-focused approach, with the ability to challenge constructively and hold people accountable.

Responsibilities

• Build strong relationships with key lending partners, becoming a trusted point of contact and maintaining positive, productive partnerships.
• Manage lender expectations, ensuring clear communication, accountability and alignment between our business and lending partners.
• Lead and attend lender meetings, preparing agendas, coordinating discussions, recording actions and ensuring follow-ups are completed.
• Negotiate rates and commercial terms with lenders, securing the best possible outcomes for the business while maintaining positive relationships.
• Handle difficult conversations confidently and professionally, addressing lender concerns, resolving conflicts and challenging where necessary.
• Represent the business at lender events, meetings and networking opportunities, building connections and strengthening partnerships.
• Resolve issues proactively, identifying potential challenges early and working collaboratively with lenders to find practical solutions.
• Drive accountability, ensuring commitments are followed through and key actions are delivered by all parties.
• Identify opportunities to improve lender relationships, ways of working and overall commercial performance.

Skills

Relationship management

Stakeholder management

Account management

Negotiation

Communication skills

Influencing senior stakeholders

Organisational skills

Job description

Car Finance 247 in Manchester is looking for a Lender Relationship Manager to build and maintain strong partnerships with key lending partners. You will manage expectations, negotiate commercial terms and act as the trusted point of contact for lenders to drive results.

You will need excellent communication at senior levels, balance relational strengths with commercial needs, and represent the business at events and conferences as required.