Lender Relationship Manager

Car Finance 247; Manchester; On-site; GBP 24,000 - 40,000; Full time

Job summary

Car Finance 247 in Manchester is looking for a Lender Relationship Manager to build and maintain strong partnerships with key lending partners. You will manage expectations, negotiate commercial terms and act as the trusted point of contact for lenders to drive results.

You will need excellent communication at senior levels, balance relational strengths with commercial needs, and represent the business at events and conferences as required.

Qualifications

• Experience in relationship management, stakeholder management, account management or a similar role.
• Strong communication and negotiation skills, with the confidence to influence senior stakeholders.
• The ability to manage difficult conversations professionally without damaging relationships.
• Excellent organisational skills and the ability to manage multiple relationships, meetings and priorities.
• A commercial mindset, with experience negotiating rates, agreements or terms.
• Confident presenting a business at events and building professional networks.
• A proactive, solutions-focused approach, with the ability to challenge constructively and hold people accountable.

Responsibilities

• Build strong relationships with key lending partners, becoming a trusted point of contact and maintaining positive, productive partnerships.
• Manage lender expectations, ensuring clear communication, accountability and alignment between our business and lending partners.
• Lead and attend lender meetings, preparing agendas, coordinating discussions, recording actions and ensuring follow-ups are completed.
• Negotiate rates and commercial terms with lenders, securing the best possible outcomes for the business while maintaining positive relationships.
• Handle difficult conversations confidently and professionally, addressing lender concerns, resolving conflicts and challenging where necessary.
• Represent the business at lender events, meetings and networking opportunities, building connections and strengthening partnerships.
• Resolve issues proactively, identifying potential challenges early and working collaboratively with lenders to find practical solutions.
• Drive accountability, ensuring commitments are followed through and key actions are delivered by all parties.
• Identify opportunities to improve lender relationships, ways of working and overall commercial performance.

Skills

Relationship management

Stakeholder management

Account management

Negotiation

Communication skills

Influencing senior stakeholders

Organisational skills

Job description

About The Role

Lender Relationship Manager

Location: Manchester

Salary: Up to £40,000 basic + OTE £55,000

We’re looking for a confident, commercially minded Lender Relationship Manager to build and maintain strong relationships with our key lending partners.

This is a relationship-driven role for someone who can bring people together, manage expectations, negotiate commercial terms and ensure meetings and conversations deliver real results. You’ll act as a trusted point of contact for our lenders, helping to strengthen partnerships, resolve challenges and keep everyone aligned.

You’ll need to be confident communicating at a senior level, comfortable having difficult conversations and capable of balancing strong relationships with the commercial needs of the business.

Key Responsibilities

• -Build strong relationships with key lending partners, becoming a trusted point of contact and maintaining positive, productive partnerships.
• -Manage lender expectations, ensuring clear communication, accountability and alignment between our business and lending partners.
• -Lead and attend lender meetings, preparing agendas, coordinating discussions, recording actions and ensuring follow-ups are completed.
• -Negotiate rates and commercial terms with lenders, securing the best possible outcomes for the business while maintaining positive relationships.
• -Handle difficult conversations confidently and professionally, addressing lender concerns, resolving conflicts and challenging where necessary.
• -Represent the business at lender events, meetings and networking opportunities, building connections and strengthening partnerships.
• -Resolve issues proactively, identifying potential challenges early and working collaboratively with lenders to find practical solutions.
• -Drive accountability, ensuring commitments are followed through and key actions are delivered by all parties.
• -Identify opportunities to improve lender relationships, ways of working and overall commercial performance.

About You

We’re looking for someone who is confident, personable andcommercially aware, with the ability to influence people at all levels.

You’ll ideally have:

• Experiencein relationship management, stakeholder management, account management ora similar role.
• Strongcommunication and negotiation skills, with the confidence to influencesenior stakeholders.
• Theability to manage difficult conversations professionally without damagingrelationships.
• Excellentorganisational skills and the ability to manage multiple relationships,meetings and priorities.
• Acommercial mindset, with experience negotiating rates, agreements orterms.
• Confidencerepresenting a business at events and building professional networks.
• Aproactive, solutions-focused approach, with the ability to challengeconstructively and hold people accountable.

About Us

Car Finance 247 is an award-winning business just outside Manchester City Centre. We create personalised, high-quality customer experiences driven by outstanding technology, streamlined processes and, most importantly, amazing people.

Over the next 12 months, we have exciting upcoming projects to cement our position as market leaders in every aspect of our business, and that journey starts with attracting the best talent.

As an equal opportunities employer, the 247 Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.