Leisure Venue Supervisor - Lead Guest Experiences

Ecruit; Hatton; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Free on-site parking

Opportunities to develop supervisory/​

Leadership skills development

Job summary

Good Time Golfin in Hounslow is seeking a proactive Leisure Supervisor to help run a vibrant entertainment venue. You will work alongside Duty Managers to supervise shifts, ensure smooth bar/café operations and deliver superb guest experiences in a fast-paced environment.

The role requires hands-on leadership, strong communication, and flexibility to work evenings and weekends. Excellent opportunities to develop supervisory and leadership skills in a lively, team-focused setting.

Qualifications

• Previous experience in hospitality, leisure, entertainment or customer service.
• Experience supervising, leading or supporting a team in a busy customer-facing environment is preferred.
• Excellent communication and interpersonal skills.
• A hands-on attitude and willingness to lead by example.
• Flexibility to work evenings and weekends.

Responsibilities

• Leading, motivating and supporting team members during shifts.
• Overseeing activities, bar and café operations.
• Delivering excellent customer service in a busy entertainment environment.
• Supporting team training, coaching and development.
• Handling customer enquiries and resolving issues professionally.
• Assisting with opening and closing procedures, stock control and daily operations.
• Maintaining high standards of safety, cleanliness and presentation.

Skills

Team leadership

Customer service

Communication

Organisation

Flexibility

Job description

Good Time Golfin in Hounslow is seeking a proactive Leisure Supervisor to help run a vibrant entertainment venue. You will work alongside Duty Managers to supervise shifts, ensure smooth bar/café operations and deliver superb guest experiences in a fast-paced environment.

The role requires hands-on leadership, strong communication, and flexibility to work evenings and weekends. Excellent opportunities to develop supervisory and leadership skills in a lively, team-focused setting.