Guest Experience Supervisor — Lead & Grow Teams

Urban Leisure Group; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Referral bonus up to £1000

Profit sharing

Extra holiday per year of service

WageStream access

Hospitality Rewards

Food & drink discount

Wine discount

Cycle to work

Nursery benefits

Training & masterclasses

Supplier visits

Social events

Birthday tab £75

Charity opportunities

Job summary

Urban Leisure Group (ULG) is a collection of 8 venues across London known for warm, diverse environments and a culture based on kindness and quality. We are seeking a confident, people‑minded Supervisor to work with venue teams to deliver smooth, memorable service and to support the managers in daily operations.

You will contribute to an inclusive, buzzing workplace, benefit from a competitive base rate with service charge, various bonuses, and staff perks that promote wellbeing, growth, and

Job description

Urban Leisure Group (ULG) is a collection of 8 venues across London known for warm, diverse environments and a culture based on kindness and quality. We are seeking a confident, people‑minded Supervisor to work with venue teams to deliver smooth, memorable service and to support the managers in daily operations.

You will contribute to an inclusive, buzzing workplace, benefit from a competitive base rate with service charge, various bonuses, and staff perks that promote wellbeing, growth, and