Leisure Team Member

Warner Hotels; Harrogate; On-site; GBP 11,000 - 17,000; Full time

Benefits offered by this job

Live-in option

Gym access

Food discounts onsite

Brand discounts

Career development

Staff discounts across Bourne Leisure

Job summary

Warner Hotels in Harrogate is seeking a Leisure Team Member to lead and coach the team’s daily activities across all areas of responsibility. You will help host a variety of activities throughout the day, from rifle shooting to archery, ensuring guests have a memorable stay.

Essentially, you will demonstrate enthusiastic service, engage with guests, and provide exceptional customer care while maintaining a safe, clean environment in the leisure department. A live-in option may be available.

Qualifications

• National Pool Lifeguard qualification (RLSS) is essential.
• Work independently and provide exceptional customer service throughout the leisure department.
• Engage with guests and host activities to ensure a great holiday experience.

Responsibilities

• Lead and coach the team’s daily activities across all areas of responsibility.
• Host a variety of activities from rifle shooting to archery for guests.
• Maintain a safe, clean, and welcoming leisure environment in line with Health & Safety policies.

Skills

Lifeguarding

Customer service

Team coaching

Guest engagement

Job description

Pay Rates: Up to £12.71 per hour depending on age

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

We have a fantastic opportunity for a Leisure Team Member at Warner Hotel.

The Benefits Of Working With Us

• Potential live-in available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers.
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
• 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As a Leisure Team Member you will lead and coach the teams’ daily activities to ensure all areas of responsibilities are covered.

You and the team will host a variety of activities throughout the day from rifle shooting to archery.

What are we looking for?

• Enthusiastic individuals, who have a genuine passion for leisure.
• Great customer service skills.
• Able to pick up new skills quickly.
• Lifeguarding experience is essential
• Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full.

What skills do I need?

• National Pool Lifeguard qualification (RLSS) is essential.
• Work independently and proudly, providing exceptional customer service and cleanliness throughout the leisure department.
• Ensure a safe, secure, and appealing environment is maintained for team and guests by following the company Health and Safety Policy

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.