Leisure Receptionist

The Celtic Collection; Sheffield; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Career development training

Discounts on food & beverage

Discounted leisure membership

Free GP virtual appointment

Wellbeing helpline

Nest pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

Job summary

The Celtic Collection in Newport (Celtic Manor Resort) is seeking a Leisure Receptionist to join the Leisure team. You will greet guests, handle inquiries, and support front desk operations.

The role is permanent, involves five days out of seven including weekends, and pays £12.72 per hour. The ideal candidate has a welcoming personality and strong communication skills, with the ability to multitask in a fast-paced environment.

Qualifications

• A welcoming personality to create an outstanding first impression.
• Excellent verbal and written communication skills.
• The ability to multitask in a fast-paced environment.
• Fantastic attention to detail to ensure seamless guest experiences.

Responsibilities

• Be the friendly face greeting guests and members.
• Handle inquiries with professionalism and efficiency.
• Assist with administrative tasks related to the reception desk.
• Ensure a smooth check-in and check-out process for guests.
• Maintain a polite, courteous, and professional approach at all times.

Skills

Welcoming personality

Verbal & written communication

Multitasking

Attention to detail

Job description

JOB TITLE - Leisure Receptionist

DEPARTMENT - Leisure

CONTRACT TYPE - Permanent

RATE OF PAY- £12.72 per hour

HOURS - 5 out of 7 days including weekends

LOCATION - Newport, NP18 1HQ

ID - REQ6775

OVERVIEW

Join the 'Greatest Story in Hospitality' by becoming one of our Leisure Receptionists 'Hospitality Heroes' based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from 'Manor to Marina'.

OUR IDEAL HERO WILL HAVE

• A welcoming personality to create an outstanding first impression.
• Excellent verbal and written communication skills.
• The ability to multitask in a fast-paced environment.
• Fantastic attention to detail to ensure seamless guest experiences.

IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL

• Be the friendly face greeting guests and members.
• Handle inquiries with professionalism and efficiency.
• Assist with administrative tasks related to the reception desk.
• Ensure a smooth check-in and check-out process for guests.
• Maintain a polite, courteous, and professional approach at all times.

BE RECOGNISED AND REWARDED

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

GROW WITH US

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO

In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations.

The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.