Community Host / Leisure Assistant - Bitterne Park School - Southampton, Hampshire

Vivify Venues; Southampton; On-site; GBP 20,000 - 25,000; Part time

Job summary

An established industry player is seeking a Community Host / Leisure Assistant to enhance community engagement and provide exceptional service at local schools. This part-time role offers the chance to make a meaningful impact by welcoming hirers, ensuring facilities are ready, and maintaining safety standards. Ideal candidates will be organized, proactive, and passionate about customer service. With opportunities for career development and a supportive work environment, this position is perfect for those looking to grow while contributing positively to their community. Join us in making a difference!

Benefits

Staff Uniform

Employee of the Month Vouchers

Access to Wellbeing Programs

Free Staff Parking

Referral Bonuses

Career Development Opportunities

Qualifications

• Passionate individuals who can make a positive difference in the community.
• Effective communicators who represent the company professionally.

Responsibilities

• Deliver a world-class experience for hirers and assist with facility setup.
• Complete health and safety checks and maintain cleanliness.

Skills

Customer Service

Problem Solving

Organizational Skills

Communication Skills

Education

High School Diploma

Job description

Community Host / Leisure Assistant - Bitterne Park School - Southampton, Hampshire

Job Type: Part Time, Zero hour contract

Who Are Vivify? We believe nothing is more important than people's health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together, and help schools generate much-needed revenue.

We PRIDE ourselves on minimizing the hassle for schools to let out their sports and leisure facilities, and our Community Hosts are PASSIONATE about providing excellent service to groups hiring those facilities.

Job Purpose: To welcome our Hirers and their groups into the schools’ facilities, ensuring all facilities are opened and set up on time for each visit.

Role and Responsibilities:

1. Deliver a world-class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assist hirers with setting up facilities for lettings and school events, from setting up a badminton net to switching on floodlights.
2. Undertake light cleaning duties to ensure the school's premises are left as found, such as sweeping or tidying chairs and equipment, to avoid extra work for schools and teachers the next morning.
3. Ensure the security and safety of the school by unlocking gates and doors and making sure they are securely locked after shifts.
4. Complete health and safety checks throughout the shift, report hazards or faulty equipment via our platform, and maintain high standards of safety and cleanliness.
5. Receive full training, both in person and online, covering site operations, safeguarding, manual handling, fire safety, and customer service.
6. Support the school, hirers, and Vivify team in other activities to enhance service quality and operational efficiency.

Who are we looking for?

• Individuals who operate with pride and passion, making a positive difference in the community.
• Problem-solvers who find solutions regardless of challenges.
• Organized, proactive, flexible, and committed to providing excellent customer service.
• Individuals interested in growth, learning, and development opportunities.
• Effective communicators who can represent Vivify professionally to schools and hirers.

What do we offer our employees?

• Staff uniform
• Employee of the month vouchers
• Access to confidential wellbeing programs, including free counselling
• Free staff parking
• Referral bonuses and vouchers
• Career development and training opportunities

Process:

1. Complete the questionnaire and apply with your CV
2. We will contact you for a telephone interview
3. If successful, Vivify will arrange and pay for an Enhanced DBS check
4. Start date and training will be scheduled

Safer Recruitment Policy: This role requires an Enhanced DBS check before starting.

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