Leisure Receptionist

Choose Haulfryn; Chudleigh; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Discounted holidays at UK parks

Discounted meals on-site

Job summary

Haulfryn is seeking a Leisure Receptionist to deliver premium guest service at Finlake Holiday Park. You will handle guest queries, process bookings, check in arrivals, and assist with membership sign-ups in a busy leisure complex.

The role emphasizes excellent communication, teamwork, and flexibility in hours, with on-site work at Finlake. The company offers competitive salary, holidays, pension, and opportunities for development.

Qualifications

• Experience delivering excellent guest service.
• Strong communication and customer service skills.
• Ability to work well in a team and independently.
• Comfort working in a busy, fast-paced environment.
• Flexible approach to working hours.

Responsibilities

• Handle guest queries with professionalism and a friendly attitude.
• Make bookings and reservations using the in-house system.
• Check in customers on arrival, delivering a 5-star service.
• Sign up new leisure members and explain membership benefits.
• Assist in coordinating the Swim School Programme alongside the leisure team.

Skills

Excellent communication

Customer service focus

Teamwork & independence

Busy environment adaptability

Flexible hours

Job description

As a Leisure Receptionist, you will:

• Handle guest queries with professionalism and a friendly attitude
• Make bookings and reservations using the in-house system
• Check in customers on arrival, delivering a 5-star service
• Sign up new leisure members and explain membership benefits
• Assist in coordinating the Swim School Programme alongside the leisure team

Are you an organised, customer-focused individual with a passion for delivering premium service? At Haulfryn, we create exceptional holiday experiences and we're looking for a Leisure Receptionist to support the day-to-day front desk operations of our busy leisure complex at Finlake Holiday Park., We're seeking a confident, proactive team player who thrives in a fast-paced environment and loves helping people. You'll bring:

• Excellent communication skills
• Strong customer service focus
• Ability to work well with others and independently when needed
• Comfort working in a busy, fast-paced environment
• A flexible approach to working hours

Why Choose Haulfryn?

With 90 years of expertise, we're proud to be one of the UK's leading holiday park operators. What sets us apart?

• Exceptional Locations: Work in a place that inspires
• Family Values: Join a supportive, community-focused team
• Nurturing Nature: Sustainability is at the heart of what we do

If you're ready to provide exceptional guest service in a vibrant leisure setting, we'd love to hear from you.

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.

Why Join Us?

We believe in rewarding your hard work with a supportive and inspiring environment. Here's what we offer:

• Competitive Salary
• Discounted Holidays at our picturesque UK holiday parks
• Discounted Meals at on-site restaurants
• 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro-rata for part-time)
• Company Sick Pay
• Pension Scheme & Life Assurance
• Continuous Training & Development Opportunities
• Be part of a company with 90 years of family values and a commitment to sustainability.