Leisure Guest Concierge — 5-Star Service

Choose Haulfryn; Chudleigh; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Discounted holidays at UK parks

Discounted meals on-site

Job summary

Haulfryn is seeking a Leisure Receptionist to deliver premium guest service at Finlake Holiday Park. You will handle guest queries, process bookings, check in arrivals, and assist with membership sign-ups in a busy leisure complex.

The role emphasizes excellent communication, teamwork, and flexibility in hours, with on-site work at Finlake. The company offers competitive salary, holidays, pension, and opportunities for development.

Qualifications

• Experience delivering excellent guest service.
• Strong communication and customer service skills.
• Ability to work well in a team and independently.
• Comfort working in a busy, fast-paced environment.
• Flexible approach to working hours.

Responsibilities

• Handle guest queries with professionalism and a friendly attitude.
• Make bookings and reservations using the in-house system.
• Check in customers on arrival, delivering a 5-star service.
• Sign up new leisure members and explain membership benefits.
• Assist in coordinating the Swim School Programme alongside the leisure team.

Skills

Excellent communication

Customer service focus

Teamwork & independence

Busy environment adaptability

Flexible hours

Job description

Haulfryn is seeking a Leisure Receptionist to deliver premium guest service at Finlake Holiday Park. You will handle guest queries, process bookings, check in arrivals, and assist with membership sign-ups in a busy leisure complex.

The role emphasizes excellent communication, teamwork, and flexibility in hours, with on-site work at Finlake. The company offers competitive salary, holidays, pension, and opportunities for development.