Leisure Membership Growth Lead

Places Leisure; Alnwick; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Bonus 2%

Health membership

Flexible hours

Extra annual leave

Learning & development

Pension scheme

Healthcare cashback

Shop discounts

Job summary

Places Leisure is seeking a dynamic Membership Sales Lead to join a busy leisure facility. You will lead the membership team, drive enquiries to join, and deliver outstanding customer service while promoting the benefits of activity.

The role requires experience in membership sales, team leadership, and a customer-first approach. You will monitor performance, report on KPIs, and coach staff to hit targets while providing a positive member experience.

Qualifications

• Experience in membership sales.
• Experience leading teams and achieving KPIs.

Responsibilities

• Lead and coach membership teams to achieve the 'everyone a member' objective and respond to all membership enquiries.
• Manage enquiries and prospects using the centre's sales processes and tools.
• Monitor team sales performance and complete reporting within deadlines.

Job description

Places Leisure is seeking a dynamic Membership Sales Lead to join a busy leisure facility. You will lead the membership team, drive enquiries to join, and deliver outstanding customer service while promoting the benefits of activity.

The role requires experience in membership sales, team leadership, and a customer-first approach. You will monitor performance, report on KPIs, and coach staff to hit targets while providing a positive member experience.