Leisure Club Manager

Novotel & ibis Balikpapan; Rochdale; Sur place; GBP 26 000 - 36 000; Plein temps

Résumé du poste

Novotel & ibis Balikpapan is seeking a Leisure Club Manager to run the day-to-day operations of the leisure facilities, on early and late shifts, ensuring safety, cleanliness and excellent member service.

You will supervise staff, manage budgets, forecast revenue and labour, implement COSHH and health and safety standards, and work with restaurant teams to coordinate offerings and member experiences.

Responsabilités

• General day to day running of the Leisure Club.
• Opening up the Leisure Club on the early shift.
• Closing down and locking up of the Leisure Club on the late shift.
• Cleaning Leisure Club thoroughly ensuring it is germ-free.
• Regularly checking chlorine and PH levels in the pool and spa and taking appropriate action as per those results.
• Ensuring all Leisure Club staff are fully trained as to the Normal Operating Procedures and Emergency Operating Procedures with regard to the swimming pool and spa.
• Serving refreshments to customers.
• Liaising with Restaurant staff in the ordering of food for customers.
• Fitness testing on members including Medical Questionnaire, Blood Pressure, Body Fat, Bike Test and Pulse.
• Cashing up after early and late shift (cash control).
• First Aid.
• Life Saving.
• Taking memberships.
• Ordering stock when needed, i.e., testing tablets, snacks etc.
• Writing fitness programs for members including demonstrating and instructing.
• Apply standards of Health and Safety and Hygiene and COSHH.
• Minimise security risk.
• Advertise and promote special offers etc.
• Provide after sales service.
• Be able to promote Leisure Club and answer any queries.
• Forecast revenue and labour for department.
• Measure performance against budget and remedy variances.
• Forecast training for department.
• Carry out appraisals and job chats with all staff in department.
• To carry out departmental Communication meetings, submitting minutes and Health & Safety reports on a monthly basis.
• To ensure training is carried out in department on an ongoing basis.
• To attend all meetings and training arranged for the benefit of the department.
• To ensure all staff attend training when arranged.
• To implement COSHH and Risk Assessment.
• To carry out any work requested by Management.
• Work closely with accounts to chase members for outstanding debts
• Administer a strict policy for non-paying members, denying access until debts are paid

Description du poste

Job Description

Job Title: Leisure Club Manager Responsible To: General Manager / Operations Manager Responsible For: Leisure Club Assistants

Main Duties

• General day to day running of the Leisure Club.
• Opening up the Leisure Club on the early shift.
• Closing down and locking up of the Leisure Club on the late shift.
• Cleaning Leisure Club thoroughly ensuring it is germ-free.
• Regularly checking chlorine and PH levels in the pool and spa and taking appropriate action as per those results.
• Ensuring all Leisure Club staff are fully trained as to the Normal Operating Procedures and Emergency Operating Procedures with regard to the swimming pool and spa.
• Serving refreshments to customers.
• Liaising with Restaurant staff in the ordering of food for customers.
• Fitness testing on members including Medical Questionnaire, Blood Pressure, Body Fat, Bike Test and Pulse.
• Cashing up after early and late shift (cash control).
• First Aid.
• Life Saving.
• Taking memberships.
• Ordering stock when needed, i.e., testing tablets, snacks etc.
• Writing fitness programs for members including demonstrating and instructing.
• Apply standards of Health and Safety and Hygiene and COSHH.
• Minimise security risk.
• Advertise and promote special offers etc.
• Provide after sales service.
• Be able to promote Leisure Club and answer any queries.
• Forecast revenue and labour for department.
• Measure performance against budget and remedy variances.
• Forecast training for department.
• Carry out appraisals and job chats with all staff in department.
• To carry out departmental Communication meetings, submitting minutes and Health & Safety reports on a monthly basis.
• To ensure training is carried out in department on an ongoing basis.
• To attend all meetings and training arranged for the benefit of the department.
• To ensure all staff attend training when arranged.
• To implement COSHH and Risk Assessment.
• To carry out any work requested by Management.
• Work closely with accounts to chase members for outstanding debts
• Administer a strict policy for non-paying members, denying access until debts are paid

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.