Leisure Centre Operations Supervisor

North Lanarkshire Council; Coatbridge; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

27 days annual leave

6 public holidays

Job summary

North Lanarkshire Council based in Coatbridge is recruiting to support its venue management team. The role focuses on delivering high-quality services, monitoring staff performance and driving membership sales across leisure activities.

Applicants must have SVQ2 or higher, with a First Aid at Work certificate and PVG scheme readiness. Weekend hours are involved and a comprehensive benefits package is offered.

Qualifications

• Experience in leisure/fitness or customer service environment.
• Ability to communicate effectively at all times.
• Health and safety awareness and PVG scheme requirement.

Responsibilities

• Assist the Venue Management Team to ensure high standards of service and customer experience.
• Monitor staff performance to maintain exceptional customer service.
• Drive sales of memberships and related services and activities.
• Contribute to development and implementation of innovative activity programmes.

Skills

Customer service

Communication

Education

SVQ2

National or Higher Certificate

First Aid at Work Certificate

Job description

North Lanarkshire Council based in Coatbridge is recruiting to support its venue management team. The role focuses on delivering high-quality services, monitoring staff performance and driving membership sales across leisure activities.

Applicants must have SVQ2 or higher, with a First Aid at Work certificate and PVG scheme readiness. Weekend hours are involved and a comprehensive benefits package is offered.