Leisure Centre Duty Manager – Lead Operations & Safety

Serco Group Plc; Buckingham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

21 days holiday

6% pension contribution

Training and development opportunities

Employee Assistance Programme

Wisdom wellbeing app

Personal Trainer discounts

Retail discounts

Job summary

Serco Group Plc, on behalf of Leisure Solutions Community Trust, is hiring a Duty Manager for a Buckingham leisure centre. You will oversee daily operations, health and safety, and customer service to create a welcoming environment and support activities for all ages.

Role includes supervising lifeguarding duties, managing rotas, and driving sales and engagement while maintaining high standards and community impact. DBS check required.

Qualifications

• Lifeguard background with supervisor experience.
• Strong understanding of health and safety practices.

Responsibilities

• Lead on health, safety and quality; ensure compliance with legislation.
• Drive commercial performance by supporting sales activity and customer service.
• Oversee daily operations, manage rotas and programmes.
• Monitor facility and maintain cleanliness, safety, and presentation.
• Lead, coach and develop colleagues and respond to feedback.
• Support Lifeguarding duties as required.

Skills

Health & safety

Customer service

Communication

Team leadership

Lifeguard background

Education

National Pool Lifeguard Qualification

Tools

Lifeguarding equipment

Job description

Serco Group Plc, on behalf of Leisure Solutions Community Trust, is hiring a Duty Manager for a Buckingham leisure centre. You will oversee daily operations, health and safety, and customer service to create a welcoming environment and support activities for all ages.

Role includes supervising lifeguarding duties, managing rotas, and driving sales and engagement while maintaining high standards and community impact. DBS check required.