Leisure Attendant TSLC

North Yorkshire Council; York and North Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Local government pension

Salary sacrifice

Employee discounts

Travel loans

Health Assured

Job summary

North Yorkshire Council is seeking a Leisure Attendant at Thirsk & Sowerby Leisure Centre. You will supervise customers, ensure safety, and support day-to-day operations in a busy leisure setting within North Yorkshire Council’s Leisure Services.

The role requires RLSS NPLQ (or willingness to achieve), safeguarding awareness, and strong customer care skills. The successful candidate will work as part of a collaborative team dedicated to high service standards.

Qualifications

• Hold RLSS NPLQ qualification or be able to achieve it prior to employment.
• Awareness of safeguarding children and vulnerable adults.
• Good understanding of customer care and working with customers/general public.
• Working in an environment with conflicting priorities and demands.
• Ability to work effectively within a team.
• Ability to use own initiative and give clear, accurate instructions verbally and through signals.
• Ability to solve routine problems and suggest ideas to improve service provision.

Responsibilities

• Provide supervision of customers and ensure their safety and satisfaction in line with policies and procedures.
• Assist in day-to-day operations of Thirsk & Sowerby Leisure Centre.
• Support the leisure services team to deliver high-quality customer experiences.

Skills

RLSS NPLQ

Safeguarding

Customer care

Teamwork

Initiative

Communication via signals

Problem solving

Job description

Are you a motivated and enthusiastic individual seeking a varied and exciting new role?

Do you have the ability to communicate and work well within a team? and are you alert to the safety of yourself and people around you? If the answer is yes, we want to hear from you!

We are currently seeking Leisure Attendants at Thirsk & Sowerby Leisure Centre.

As a Leisure Attendant you will work within North Yorkshire Council’s Leisure Services team to provide support, enhance and deliver ‘day to day’ operations of the leisure centre.

The role involves supervision of customers, ensuring their safety and satisfaction whilst following North Yorkshire Council’s policies and procedures at all times.

What we need from you:

• Hold the RLSS NPLQ qualification (or be able to achieve it prior to employment) to ensure safe and effective lifeguard practice and undertake essential regular training in line with lifeguard qualification standards and organisational protocols

• Awareness of safeguarding children and vulnerable adults

• Good understanding of customer care and working with customers/general public.

• Working in an environment where there may be conflicting priorities and demands

• Ability to work effectively within a team

• Ability to use own initiative

• Be able to give clear, accurate, and assertive instructions verbally and through the correct use of signals to customers and other members of the team

• Ability to solve routine problems as they arise and suggest ideas to improve service provision.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

• A local government pension scheme with a generous employer contribution

• Salary sacrifice schemes

• Employee discount benefits including shopping, supermarkets, gym discounts and more!

• Travel loans

• Health Assured – confidential help and support for your wellbeing

If you would like to know more about this role, please get in touch with Jacob Rowley, Duty Manager on 07484459448 or [e-mail]

Key Documents:

Job Description.pdf

Total rewards | North Yorkshire Council

Key Dates:

Closing Date: Sunday 8th November 2026

Shortlisting Date: Monday 9th November 2026

Interview Date: W/C 16th November 2026 at Thirsk and Sowerby Leisure Centre