Leisure Attendant TSLC

North-Yorkshire-Council-1; Thirsk; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Local government pension scheme

Salary sacrifice schemes

Employee discounts (gym, shopping)

Travel loans

Health Assured – wellbeing support

Job summary

North Yorkshire Council’s Thirsk & Sowerby Leisure Centre is seeking a motivated Leisure Attendant to help supervise customers, ensure safety and deliver daily operations. You will be part of the Leisure Services team, working to meet policy standards and provide excellent customer care.

Key requirements include RLSS NPLQ (or willing to train), safeguarding awareness, ability to work in a team, and the ability to take initiative. DBS clearance is required.

Qualifications

• Hold the RLSS NPLQ qualification (or be able to achieve it prior to employment) to ensure safe and effective lifeguard practice and undertake essential regular training in line with lifeguard qualification standards and organisational protocols
• Awareness of safeguarding children and vulnerable adults
• Good understanding of customer care and working with customers/general public
• Ability to work in an environment with conflicting priorities and demands
• Ability to work effectively within a team and use own initiative
• Ability to give clear, accurate instructions verbally and through signals to customers and team
• Ability to solve routine problems as they arise and suggest ideas to improve service provision

Responsibilities

• Supervise customers, ensuring safety and satisfaction while following North Yorkshire Council policies and procedures
• Assist in the day-to-day operations of the leisure centre
• Support and communicate with the Leisure Services team to deliver a safe and welcoming environment

Skills

RLSS NPLQ

Safeguarding

Customer care

Teamwork

Initiative

Clear instructions (signals)

Problem solving

Safety awareness

Job description

Location: Thirsk and Sowerby Leisure Centre

Are you a motivated and enthusiastic individual seeking a varied and exciting new role?

Do you have the ability to communicate and work well within a team? and are you alert to the safety of yourself and people around you? If the answer is yes, we want to hear from you!

We are currently seeking Leisure Attendants at Thirsk & Sowerby Leisure Centre.

As a Leisure Attendant you will work within North Yorkshire Council’s Leisure Services team to provide support, enhance and deliver ‘day to day’ operations of the leisure centre.

The role involves supervision of customers, ensuring their safety and satisfaction whilst following North Yorkshire Council’s policies and procedures at all times.

What we need from you:

• Hold the RLSS NPLQ qualification (or be able to achieve it prior to employment) to ensure safe and effective lifeguard practice and undertake essential regular training in line with lifeguard qualification standards and organisational protocols
• Awareness of safeguarding children and vulnerable adults
• Good understanding of customer care and working with customers/general public.
• Working in an environment where there may be conflicting priorities and demands
• Ability to work effectively within a team
• Ability to use own initiative
• Be able to give clear, accurate, and assertive instructions verbally and through the correct use of signals to customers and other members of the team
• Ability to solve routine problems as they arise and suggest ideas to improve service provision.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

• A local government pension scheme with a generous employer contribution
• Salary sacrifice schemes
• Employee discount benefits including shopping, supermarkets, gym discounts and more!
• Travel loans
• Health Assured – confidential help and support for your wellbeing

Shortlisting Date: Monday 9 th November 2026

Interview Date: W/C 16 th November 2026 at Thirsk and Sowerby Leisure Centre

***DBS***

Enhanced Level DBS Disclosure is required for appointment to this post.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.