Leisure Attendant & Lifeguard - Customer Safety Focus

North Yorkshire Council; York and North Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Local government pension

Salary sacrifice

Employee discounts

Travel loans

Health Assured

Job summary

North Yorkshire Council is seeking a Leisure Attendant at Thirsk & Sowerby Leisure Centre. You will supervise customers, ensure safety, and support day-to-day operations in a busy leisure setting within North Yorkshire Council’s Leisure Services.

The role requires RLSS NPLQ (or willingness to achieve), safeguarding awareness, and strong customer care skills. The successful candidate will work as part of a collaborative team dedicated to high service standards.

Qualifications

• Hold RLSS NPLQ qualification or be able to achieve it prior to employment.
• Awareness of safeguarding children and vulnerable adults.
• Good understanding of customer care and working with customers/general public.
• Working in an environment with conflicting priorities and demands.
• Ability to work effectively within a team.
• Ability to use own initiative and give clear, accurate instructions verbally and through signals.
• Ability to solve routine problems and suggest ideas to improve service provision.

Responsibilities

• Provide supervision of customers and ensure their safety and satisfaction in line with policies and procedures.
• Assist in day-to-day operations of Thirsk & Sowerby Leisure Centre.
• Support the leisure services team to deliver high-quality customer experiences.

Skills

RLSS NPLQ

Safeguarding

Customer care

Teamwork

Initiative

Communication via signals

Problem solving

Job description

North Yorkshire Council is seeking a Leisure Attendant at Thirsk & Sowerby Leisure Centre. You will supervise customers, ensure safety, and support day-to-day operations in a busy leisure setting within North Yorkshire Council’s Leisure Services.

The role requires RLSS NPLQ (or willingness to achieve), safeguarding awareness, and strong customer care skills. The successful candidate will work as part of a collaborative team dedicated to high service standards.