Duty Manager

North Yorkshire Council; Tadcaster; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Holiday entitlement 28–34 days

Local government pension scheme

Salary sacrifice program

Learning and development opportunities

Health Assured

Job summary

North Yorkshire Council is seeking a proactive Duty Manager for its leisure centres in Tadcaster and Selby. The role covers day-to-day operations, safety, and commercial activity across two hubs, with occasional cross-site work and shift flexibility.

You will lead the team, manage pool plant systems, ensure high standards of customer care, and support the wider service in delivering a safe, enjoyable experience for visitors.

Qualifications

• Flexible approach to working hours, including weekends and evenings.
• Awareness of safeguarding children and vulnerable adults.
• Awareness of health and safety practices.
• Leisure industry experience desirable but not essential; covers wet and dry facilities.
• Qualification relevant to the leisure industry or equivalent experience.
• Recognised Pool Lifeguard Qualification (RLSS).
• First Aid at Work Certificate.
• Pool Plant Operator Qualification.
• Trainer Assessor qualification to deliver lifeguard staff training is desirable.

Responsibilities

• Lead the day to day delivery of leisure centre operations ensuring a safe, welcoming environment.
• Prioritise health and safety in line with policies and standards.
• Support income-generating activities and deliver a value for money service.
• Oversee pool plant filtration and chemical treatment systems on a budget.
• Maintain high standards of cleanliness, service and operational excellence.
• Respond to building or equipment issues and lead initial emergency responses.
• Handle daily cash and financial reconciliation with accuracy.
• Occasionally deputise across other operational roles.
• Provide resilience by working across both Selby and Tadcaster sites on a rota.

Skills

Flexible working hours

Safeguarding awareness

Health and safety awareness

Leisure industry experience

Leisure industry qualification or EQV

Pool Lifeguard Qualification RLSS

First Aid at Work

Pool Plant Operator Qualification

Trainer Assessor qualification (des,.)

Education

Pool Lifeguard Qualification RLSS

First Aid at Work Certificate

Pool Plant Operator Qualification

Trainer Assessor qualification (desirable)

Job description

We are looking for a proactive and confident Duty Manager to play a key role in the smooth, safe and successful operation of our Leisure Centres. If you’re motivated, people‑focused and ready to take the next step in your leisure career, this is a role where you can thrive, grow and make a real impact.

Our Service

We are here to inspire health and happiness through participation in activities that encourage people to be active, creative and healthy. Tadcaster Leisure and Wellbeing Hub has all the facilities you need to do just that, with a sports hall, gym and studios. We are a friendly team, with a well‑equipped site and a strong reputation for quality and customer care. As a Duty Manager, you’ll enjoy a varied role where no two days are the same.

Find out more about us here: Tadcaster Leisure and Wellbeing Hub

This role is based at Tadcaster Leisure and Wellbeing Hub; however, all Duty Managers are required to work at least one shift per week at Selby Leisure and Wellbeing Hub. Cross-site working is an essential part of the role, so applicants must be able to travel independently to both locations.

The Role

You’ll have the opportunity to develop your leadership skills, build technical expertise in leisure operations and pool plant management, and contribute directly to the commercial success of a growing service.

If you’re motivated, people‑focused and ready to take the next step in your leisure career, this is a role where you can thrive, grow and make a real impact.

What You’ll Be Doing

• Leading the day to day delivery of leisure centre operations, ensuring a safe, welcoming and well managed environment
• Prioritising health and safety at all times, working in line with established policies, procedures and industry standards
• Driving commercial success by supporting income generating activities and delivering a high quality, value for money service
• Taking operational supervisory responsibility, including managing daily pool plant filtration and chemical treatment systems to ensure compliance, efficiency and smooth running within budget
• Upholding consistently high standards of cleanliness, customer service and operational excellence
• Responding promptly to building or equipment issues and leading initial emergency responses according to established procedures
• Completing daily cash handling and financial reconciliation duties with a high level of accuracy and responsibility
• Deputing occasionally across other operational roles as required to support the wider team
• Providing operational resilience by working across both the Selby and Tadcaster sites on a scheduled rota basis

What we need from you

• Flexible approach to working hours, including weekends and evenings
• Awareness of safeguarding children and vulnerable adults
• Awareness of health and safety practices
• Previous experience in the leisure industry (including health and safety management) is desirable but not essential, ideally covering both wet and dry facilities
• A qualification relevant to the leisure industry or equivalent experience
• Recognised Pool Lifeguard Qualification (e.g. RLSS)
• First Aid at Work Certificate
• Pool Plant Operator Qualification
• Trainer Assessor qualification to deliver lifeguard staff training is desirable but not essential

This position is subject to a satisfactory enhanced DBS check

Working for us

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

• Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays
• Generous local government pension scheme
• Salary sacrifice, employee cash back and discounts schemes
• Learning, development and career advancement opportunities
• Health Assured – confidential help and support for your wellbeing

Contact

If you would like to know more about this role, please get in touch with [e-mail]

Key Dates

Closing Date: Monday 9th November 2026

Interviews: Wednesday 11th November 202