Leisure Assistant (Casual)

The Rembrandt Hotel; Greater London; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Wagestream

24/7 Employee Assistance Programme

Paid holidays as accrued

Saroving Rewards for going the extra,1

Employee appreciation events

Family & Friends Accommodation rates

Training and development opportunities

Job summary

The Rembrandt Hotel is seeking an experienced Leisure Assistant / Fitness Instructor for Aquilla Health Club in London. This part-time role supports a busy hotel leisure operation, requiring flexibility for early/late shifts, weekends and bank holidays.

You will deliver exceptional guest service, run fitness programming and assist with gym inductions while ensuring a welcoming atmosphere for hotel guests and members.

Qualifications

• Level 3 Fitness Instructor or Personal Trainer qualification is required.
• Experience in a hotel fitness/leisure environment is preferred.
• Excellent customer service skills with a positive attitude.
• IT and communication skills with attention to detail.
• NPLQ or Lifeguard qualification is an advantage; Pool Plant qualification is a plus.
• First Aid qualification is desirable.

Responsibilities

• Deliver an outstanding leisure club experience for members and guests with high levels of service.
• Perform fitness programming, screening and gym inductions.
• Welcome guests with a positive demeanour and assist as needed at reception.
• Promote additional products/services (up-selling memberships, PT, beauty treatments).
• Carry out cleaning duties in all areas of the club (daily/weekly/monthly deep cleaning).
• Work a rota including early/late shifts, weekends and bank holidays.
• Ensure Health and Safety for guests and employees.

Skills

Customer service

Positive attitude

Attention to detail

Teamwork

Education

Level 3 Fitness Instructor or Personal Trainer qualification

First Aid Qualification

Job description

We are seeking an experienced Leisure Assistant / Fitness Instructor to join our team in Aquilla Health Club. This is not a full-time position; hours will be according to business needs.

We are seeking an experienced Leisure Assistant / Fitness Instructor to join our team in Aquilla Health Club. Being in a customer-facing role means you are a confident and well-presented individual with a warm way with people. We believe it is the people we employ that makes the difference to the experience of our clients, and that is why we are looking for someone who is ready to go above and beyond in everything they do.

Why join the Rembrandt’s team?

At The Rembrandt, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Rembrandt's team, you will enjoy a range of benefits, including:

• Wagestream – flexible access to your earned wages & financial coaching App
• 24/7 Employee Assistance Programme
• Paid holidays as accrued
• Saroving Rewards for going the extra mile & delivering exceptional guest service
• Employee appreciation events
• Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
• Opportunities for training and development & recognising your potential

As Leisure Assistant/Instructor you will have...

• Level 3 Fitness Instructor or Personal Trainer qualification
• Experience working in a fitness/leisure environment, ideally in a hotel
• Excellent Customer service skills, with a positive, can do attitude
• Effective IT and communication skills with attention to detail
• The ability to work on your own and in a team and manage day to day operations
• NPLQ, NARS or equivalent Lifeguard qualification and Pool Plant qualification an advantage
• First Aid Qualification is desirable

What will I be doing as Leisure Assistant/ Fitness Instructor?

• Delivering an outstanding leisure club experience for our members and hotel guests, with a consistently high level of customer service
• Performing fitness programming / screening and gym inductions
• Displaying a positive attitude and welcoming demeanour at all times within the club, smiling and greeting guests when necessary and providing cover for the Club Receptionists as required
• Engaging with all members and hotel guests to identify opportunities to promote additional products or services, including the up-selling of club memberships, personal training, beauty treatments, massage treatments and beauty products.
• Performing cleaning duties in all areas of the club, including daily, weekly and monthly deep cleaning.
• Working an early and late shift rota including weekends and bank holidays.
• Ensuring the Health and Safety of guest and employees in the club

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.