Leicester On-Site Engagement & Ops Specialist

Randstad Internal Resourcer; Leicester Forest East; On-site; GBP 26,000 - 38,000; Full time

Job summary

Randstad is seeking an Account Specialist to join our Leicester on-site team. You will split your time between face-to-face stakeholder engagement and maintaining back-office systems, ensuring a seamless experience for workers and clients from day one.

The role emphasizes worker engagement, onboarding, data accuracy, and end-to-end employee lifecycle support on site at a high-profile client site in Leicester, offering an autonomous schedule and collaborative team environment.

Qualifications

• Strong organizational skills and high attention to detail.
• Excellent stakeholder management and empathy.
• Ability to learn new software quickly.

Responsibilities

• Manage daily worker engagement for temporary staff.
• Host face-to-face client service meetings.
• Run "worker surgeries" to resolve workplace hurdles.
• Onboarding of new starters and regular check-ins.
• Maintain accurate live data in systems and databases.
• Handle employee relations (ER) cases and end-to-end leaver process.

Skills

People person

Admin skills

Tech-savvy

Proactive problem solving

Tools

CRM software

Database management

Job description

Randstad is seeking an Account Specialist to join our Leicester on-site team. You will split your time between face-to-face stakeholder engagement and maintaining back-office systems, ensuring a seamless experience for workers and clients from day one.

The role emphasizes worker engagement, onboarding, data accuracy, and end-to-end employee lifecycle support on site at a high-profile client site in Leicester, offering an autonomous schedule and collaborative team environment.