Legal Support Technician – Hybrid Role

Horwich Farrelly; Manchester; Hybrid; GBP 20,000 - 28,000; Full time

Benefits offered by this job

25 days’ annual leave (rising to 30)

Life Insurance

Income Protection

Private Medical Insurance

Healthcare Cash Plan

Employee Assistance Programme

Pension Scheme

Electric Car Scheme

Enhanced Maternity Leave

Hybrid & Flexible Working Options

Discounted Gym Membership

Employee Discount Hub

Flu & Eyecare Vouchers

Job summary

Horwich Farrelly in Manchester (Media City) is seeking a Legal Support Technical Administrator to join the Legal Support Team. The role acts as a gateway for all new work, prioritising instructions to support all legal departments while following client escalation processes.

You'll provide file and general administration, ensuring SLA and MI deadlines are met. This busy, dual-location role is hybrid with one day per week in the office, offering a structured training environment and career

Qualifications

• No prior experience required; full training provided.
• High level of accuracy and ability to switch between tasks.
• Adaptable, self-motivated team player with professionalism.
• Excellent communication with clients and stakeholders.

Responsibilities

• Liaise with clients, third parties and courts to gather instructions.
• Collate information and complete vetting, documenting responses.
• Prioritise work by urgency, SLA, and client requests.
• Support Fee Earners and maintain confidentiality of processes.
• Process Court Proceedings received by post, email or DCP.
• Be a proactive team player and meet MI/SLA deadlines.

Skills

Adaptable

Self-motivated

Team player

Communicates clearly

Job description

Horwich Farrelly in Manchester (Media City) is seeking a Legal Support Technical Administrator to join the Legal Support Team. The role acts as a gateway for all new work, prioritising instructions to support all legal departments while following client escalation processes.

You'll provide file and general administration, ensuring SLA and MI deadlines are met. This busy, dual-location role is hybrid with one day per week in the office, offering a structured training environment and career