Legal Support Assistant

TN United Kingdom; St Albans; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

An innovative legal firm is seeking a Legal Support Assistant to join their Property and Private Client teams. This role offers a competitive salary of up to £30k, with fantastic training opportunities and hybrid working after probation. You'll be responsible for client on-boarding, maintaining databases, and ensuring compliance with quality standards. If you have legal secretarial or administrative experience and are committed to providing excellent client service, this is the perfect opportunity for you to grow in a supportive environment.

Benefits

25 days holiday plus 2 for Christmas

Subsidised parking

Fantastic training opportunities

Qualifications

• Essential legal secretarial or administration experience.
• Experience with practice management systems preferred.

Responsibilities

• Ensure compliance quality standards and audit measures are met.
• Manage client on-boarding and maintain databases.
• Provide additional support to the wider practice support team.

Skills

Legal secretarial experience

Administration experience

Attention to detail

Interpersonal skills

Organisational skills

Analytical thinking

Communication skills

Tools

Practice management system

Job description

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Our client, experts in their field, are a modern and innovative legal firm. They believe firmly in developing their staff and recognising their achievements. They are looking for a LegalSupport Assistant to work with the Property and Private Client teams.

What’s in it for you:

· Salary: Up to £30k, depending on experience

· Hours: Mon-Fri,9am-5.15pm, hybrid after probation

· 25 days holiday (plus 2 additional for Christmas period)

· Subsidised parking

· Fantastic training opportunities!

Key Responsibilities:

· Working as part of a team to ensure that all compliance quality standards and audit measures are implemented in line with the firm’s policies and procedures.

· Responsible for new and existing client on-boarding procedures and opening electronic (and physical where required) files

· Ensure all file openings are completed and delivered back to the relevant lawyer in line with agreed targets and timescales.

· Responsible for updating and maintaining the contact and client database

· Respond to internal and external queries promptly

· Interacting with clients over the telephone and face-to-face regarding document releases and general enquiries

· Taking new enquiries (whether this is by phone, in person, website or email) for all residential property and private client matters and completing new enquiry form.

· Closing electronic and physical files in accordance with firm procedures.

· Provide such additional support when required for the wider practice support team as well as the business as a whole to ensure a high level of client experience is maintained.

What the client is looking for;

· Legal secretarial, administration or any other type of office based experience is essential

· Experience of working with a practice management system would be preferred

· Attention to detail

· Experience of inputting data and experience of working to tight timescales

· Excellent interpersonal skills and organisational skills

· Analytical thinking

· A good communicator (both written and verbal) and have the confidence to discuss IDrequirements with clients, as well as with members of the firm

· Committed to providing excellent client service