Legal Support Assistant | St Albans | Up to £30k

Red Door Recruitment; St Albans; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Join a modern and innovative legal firm as a Legal Support Assistant, where you'll play a vital role in supporting Property and Private Client teams. This position offers a competitive salary of up to £30k, with fantastic training opportunities and a hybrid working model after probation. You'll be responsible for client onboarding, maintaining databases, and ensuring compliance standards are met. This is an exciting opportunity to develop your career in a supportive environment that values staff development and recognizes achievements.

Benefits

25 days holiday plus 2 for Christmas

Subsidised parking

Fantastic training opportunities

Qualifications

• Essential experience in legal secretarial or office administration.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Ensure compliance quality standards and audit measures are implemented.
• Handle client onboarding and maintain the client database.
• Provide support to the wider practice support team.

Skills

Legal secretarial experience

Attention to detail

Interpersonal skills

Organisational skills

Analytical thinking

Data input experience

Communication skills

Tools

Practice management system

IT proficiency

Job description

Legal Support Assistant | St Albans | Up to £30k

Our client, experts in their field, are a modern and innovative legal firm. They believe firmly in developing their staff and recognising their achievements. They are looking for a Legal Support Assistant to work with the Property and Private Client teams.

What’s in it for you:

• Salary: Up to £30k, depending on experience
• Hours: Mon-Fri, 9am-5.15pm, hybrid after probation
• 25 days holiday (plus 2 additional for Christmas period)
• Subsidised parking
• Fantastic training opportunities!

Key Responsibilities:

• Working as part of a team to ensure that all compliance quality standards and audit measures are implemented in line with the firm’s policies and procedures.
• Responsible for new and existing client onboarding procedures and opening electronic (and physical where required) files.
• Ensure all file openings are completed and delivered back to the relevant lawyer in line with agreed targets and timescales.
• Responsible for updating and maintaining the contact and client database.
• Respond to internal and external queries promptly.
• Interacting with clients over the telephone and face-to-face regarding document releases and general enquiries.
• Taking new enquiries (via phone, in person, website, or email) for all residential property and private client matters and completing new enquiry forms.
• Closing electronic and physical files in accordance with firm procedures.
• Provide additional support for the wider practice support team and the business to ensure a high level of client service.

What the client is looking for:

• Legal secretarial, administration, or other office-based experience is essential.
• Experience with a practice management system is preferred.
• Attention to detail.
• Experience inputting data and working to tight timescales.
• Excellent interpersonal and organisational skills.
• Analytical thinking.
• Good written and verbal communication skills; confidence to discuss ID requirements with clients and team members.
• Commitment to providing excellent client service.
• Proficient with IT.

Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.