Legal Enforcement Officer

Orbit Group; Coventry; Hybrid; GBP 36,000 - 48,000; Full time

Job summary

Orbit Group is seeking an experienced Legal Enforcement Officer to lead on income recovery and tenancy enforcement, delivering fair, proportionate and customer-focused advice. You will prepare high-quality legal documentation, make applications, initiate proceedings, and represent Orbit in court while guiding colleagues and customers through the process.

This hybrid role covers office, home working and court appearances across the Midlands, with travel to Warwick and other locations as required.

Qualifications

• In-depth understanding of housing law and civil procedures.
• Experience leading tenancy enforcement and court procedures.
• Ability to guide colleagues and customers through legal processes.

Responsibilities

• Lead on preparing high-quality legal documentation and initiating proceedings.
• Represent Orbit in court for possession, injunctions and enforcement actions.
• Provide expert guidance on rent arrears, tenancy breaches and related disputes.
• Build partnerships across teams and maintain Orbit’s reputation.

Skills

Housing law

Civil Procedure Rules

Court representation

Case management

ASB enforcement

Stakeholder partnership

Microsoft Office

WITNESS statements / court documents

Education

Legal qualification or housing-related accreditation

Tools

Microsoft Office

Case management systems

Job description

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

Legal Enforcement Officer

Applications are invited from candidates based across the Midlands who are able to work in a hybrid capacity, including a combination of office-based work, home working, and attendance at court locations as required. Court coverage will mostly be Warwick, but involve supporting the team and working across Midlands area.

We are looking for an experienced housing professional to lead on delivering legally robust, compassionate and customer-focused advice and support relating to income recovery and tenancy breaches.

What you\'ll achieve

In this role, you will safeguard the organisation by ensuring all legal interventions are fair, proportionate and well-informed. You will provide expert guidance to colleagues and customers on the legal processes surrounding possession, injunctions and enforcement actions relating to rent arrears, tenancy breaches, ASB and access issues.

You will take the lead on preparing high-quality legal documentation, making applications and initiating legal proceedings, and, where required, representing Orbit in court. Above all, you will ensure customers feel informed, supported and confident throughout every stage of the legal journey.

What you\'ll achieve

You will lead on preparation and represent Orbit in court for possession, injunctions and enforcement actions relating to rent arrears, tenancy breaches, ASB and access issues. As a court representative you will work to safeguard the organisation and support customers to feel safe, informed and supported through the legal process.

What you\'ll bring

Essential skills

• In-depth understanding of housing law, Civil Procedure Rules, Pre-Action Protocols, and grounds for possession and injunctions.
• Strong case management experience in both income recovery and tenancy enforcement, including ASB and breach cases.
• Confidence and professionalism representing in court (County Court & High Court) with or without legal counsel.
• Ability to assess complex cases involving vulnerabilities, legal defences, and potential disrepair or counterclaims.
• High emotional intelligence and communication skills - able to influence, empathise and de-escalate in high-pressure situations.
• Proven ability to build partnerships across teams and agencies, maintaining Orbit’s reputation as a fair and ethical landlord.
• Proficiency in Microsoft Office and case management systems.
• Experience writing legal documentation: witness statements, court summaries, and case evidence.
• Commitment to Orbit’s core values and customer promises: safety, trust, support and respect.
• Must be willing and able to travel to meet the requirements of the role own transport key.
• Previous experience leading tenancy enforcement initiatives, community safety programmes or multi-agency forums.
• Knowledge of welfare reform and income maximisation approaches.
• Legal qualification or housing-related accreditation.

Why Orbit?

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

How we hire

We aim to make our hiring process simple and fair:

• Online application
• Interview(s)
• Decision and offer

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.