Legal Assistant

HCB Solicitors; Leigh; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

26 days holiday + bank holidays

Holiday purchase scheme

Bonus holiday scheme

Annual bonus (fee income targets)

Hybrid working after probation

Online training courses

Cycle to work scheme

Medicash & EAP

Team events

Job summary

HCB Solicitors in Leigh is seeking an organised, client‑facing legal secretary with a strong administration background. You will work independently to ensure tasks are completed to a high standard and handle routine client correspondence, billing and archiving.

You will manage matter lists, prepare bills, liaise with accounts, and support the firm’s Lexcel standards. Hybrid working is offered after probation, with pension and holiday benefits and ongoing online training.

Qualifications

• Strong secretarial and administration background.
• Well organised self-starter who can work independently.
• Confidence in dealing with clients on the telephone and in person.
• Ability to maintain Lexcel quality standards and firm procedures.

Responsibilities

• Deal with routine client correspondence.
• Providing monthly client updates on matter progression.
• Providing monthly costs for matters.
• Managing matter lists.
• Preparing bills and managing debtor lists.
• Manage archiving of matters.
• Opening, closing and orderly maintaining of all files per Lexcel standards.
• Handling correspondence from court and Land Registry.
• Preparing bills for the department.
• Organising and safeguarding wills and other documents.
• Attend to clients in person and by telephone to high standards.
• Create and maintain client records on the firm’s database.
• Liaise with other departments and offices across HCB Network.
• Produce client correspondence and enclosures for mailing including client bills.
• Ensure confidentiality of client and firm information.
• Maintain client hard copy files and records management.
• Request payments and liaise with accounts.
• Handling overflow client calls.
• Other duties to ensure efficient running of the office.

Skills

Client liaison

Billing and costs

File management

Attention to detail

Tools

Case management system

Job description

To be successful you will have a strong secretarial and administration background. In addition, you will be a well organised self-starter who is able to work independently to ensure that tasks are completed to a high standard. Confidence in dealing with clients in a professional manner, both on the telephone and in person, is essential.

Key tasks include but not limited to:

1. Deal with routine client correspondence.
2. Providing monthly client updates on matter progression.
3. Providing monthly costs for matters.
4. Managing matter lists.
5. Preparing bills and managing debtor lists.

6 Managing archiving of matters.

1. Opening, closing and ongoing orderly maintaining of all files in accordance with firm’s quality standards and Lexcel compliance.
2. Handling correspondence from from court and Land registry.
3. Preparing bills for the department.
4. Responsible for the organisation, safe custodian and release of Wills, Lasting Power of Attorney’s, Probates and other associated legal documents.
5. Attend to clients both in person and on the telephone in a manner in keeping with the firm’s high standard of client care.
6. Create and maintain client records on the firm’s database ensuring that all correspondence and file notes are recorded on the system, in accordance with HCB’s and Lexcel’s requirements.
7. Ability to liaise with other departments and offices across HCB Network.
8. Produce client correspondence and enclosures for mailing including client bills.
9. Ensure the confidentiality of the client and firm’s information and documentation at all times.
10. Maintain client hard copy files including copying, storage and retrieval of information.
11. Request payments, record receipts of client monies. And liaising with the accounts department
12. Handling overflow client calls
13. Other duties as required to ensure the efficient running of the office.

Pension – The Peoples Partnership, 3% employer and 5% employee contribution which can be increased. Auto enrolled after 3 months but can join sooner if you wish.

26 days holiday plus bank holidays.

Christmas week closure.

Holiday purchase scheme – Purchase 3 extra days per year. (Reviewed annually)

Bonus holiday scheme (up to 12 additional days leave a year, for each monthly income target achieved).

Annual bonus related to achievement of fee income targets. ( Fee earner only)

Hybrid working after successful probation period of 3 months. ( Fee earner only)

Online training courses.

Cycle to work scheme.

Monthly fun events with prizes.

Medicash Scheme and EAP (enrolled after a 3 month probation period)