Legal Advisor - Personal Injury

CRA Consulting; Sheffield; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Pension scheme

Life insurance

Company sick pay

Free Parking

Social events calendar

Job summary

CRA Consulting is seeking a Legal Helpline Advisor for a Personal Injury role in Sheffield (S9) with free parking. This full‑time, permanent position offers a salary of £24,000–£36,000 per annum and a benefits package including 25 days leave, pension, life insurance, sick pay, free parking and social events.

You will handle client inquiries and provide PI guidance. The successful candidate will have a law degree, strong customer service, and interest in Personal Injury, with optional prior

Qualifications

• Law degree with 2:1 or higher.
• Experience working as a legal helpline is desirable.
• Excellent customer service skills.
• Strong interest in Personal Injury matters.

Responsibilities

• Taking inbound calls from new and existing clients.
• Advising clients on Personal Injury claims.
• Updating files and cases.
• Transferring calls where appropriate.

Skills

Excellent customer service skills

Strong interest in Personal Injury

Experience working as a legal helpline

Education

Law Degree - 2:1 or higher

Job description

Job Title: Legal Helpline Advisor - Personal Injury

Location: Sheffield, S9 with Free Parking

Contract: Full Time, Permanent

Salary: £24,000 - £36,000 per annum

Role Overview & Daily Responsibilities

• Taking inbound calls from new and existing clients
• Advising clients on new and existing claims in relation to Personal Injury matters
• Updating files and cases
• Transferring calls where appropriate

Employment Benefit Package

• 25 days annual leave plus bank holidays
• Pension scheme
• Life insurance
• Company sick pay
• Free Parking
• Social events calendar

About the Business

• CRA Legal are recruiting for a Legal Advisor with Personal Injury experience or exposure. Our client, a reputable law firm based in Sheffield are looking for a driven professional with experience working on a Legal Helpline, dealing with claimant Personal Injury queries and advice service. This is an excellent opportunity for the right candidate to progress their career in an organisation that values their people.

About CRA Consulting

• CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff.
• For additional information on how we can assist you with your next career move, visit the CRA Consulting Website at

Application Criteria

• Law Degree - 2:1 or higher
• Experience working as a legal helpline advisor (desirable)
• Excellent customer service skills
• Strong interest in Personal Injury

Additional Information

• CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
• This Legal Helpline Advisor vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.