Leeds Hybrid Commercial Claims Advisor

Marsh; Leeds; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Marsh Commercial in Leeds is seeking a talented Claims Advisor to join our Marsh Claims Team. The role is hybrid, requiring three days in the Leeds office weekly, and focuses on managing Commercial Claims including Sport, Property, and Liability while excluding Motor.

You will handle a portfolio of claims, communicate clearly with clients and insurers, gather information, provide guidance, and ensure service levels and regulatory standards are met to deliver excellent client outcomes.

Qualifications

• Commercial Claims experience.
• Effective communication and negotiation skills.
• Problem solving and open mindset.
• Ability to influence and build relationships.
• Agility for working in a continuous improvement environment.
• Ability to prioritise and organise own workload.

Responsibilities

• Proactively manage an allocated caseload.
• Respond promptly to client requests and queries.
• Gather all relevant claims information & documentation.
• Provide claims advice to clients managing expectations.
• Action all new claims & report to insurers within applicable SLA’s & KPI’s.
• Effectively communicate with key stakeholders attending internal meetings representing claims.
• Build and manage relationships with all involved parties.
• Ensure all files are maintained and data capture accurate and up to date.
• Produce claims reports as required.
• Ensure regulatory process requirements are adhered to.
• Process DA claims in accordance with scheme requirements.
• Ensure claims are accurately reserved.

Skills

Commercial Claims

Communication

Negotiation

Problem solving

Relationship building

Continuous improvement

Time management

Education

CII qualification

Job description

Marsh Commercial in Leeds is seeking a talented Claims Advisor to join our Marsh Claims Team. The role is hybrid, requiring three days in the Leeds office weekly, and focuses on managing Commercial Claims including Sport, Property, and Liability while excluding Motor.

You will handle a portfolio of claims, communicate clearly with clients and insurers, gather information, provide guidance, and ensure service levels and regulatory standards are met to deliver excellent client outcomes.