Dynamic Commercial Claims Specialist - Hybrid, Leeds

Marsh Agency; Leeds; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid work model

Career development

Job summary

Marsh is seeking a talented Claims Advisor to join the Marsh Claims Team in the Leeds office. The role is hybrid, requiring at least three days in the office each week, and focuses on proactively managing a portfolio of Commercial Claims including Sport, Liability and General Commercial excluding Motor.

You will use your communication and stakeholder management skills to deliver excellent client service, handle claims efficiently, and maintain up-to-date records while developing your career with

Qualifications

• Commercial Claims experience.
• Effective communication & negotiation skills.
• Problem solving and open mindset.
• Ability to influence and build relationships.
• Agility for working in a continuous improvement environment.
• Ability to prioritise and organise own workload.

Responsibilities

• Proactively manage an allocated caseload.
• Ensure all Client requests and queries are dealt with promptly and accurately.
• Gather all relevant claims information & documentation.
• Provide claims advice to clients managing expectations and ensuring that they are kept informed and advised of all necessary developments.
• Action all new claims & report to the relevant insurers within applicable SLA’s & KPI’s.
• Effectively communicate with all key stakeholders attending internal meetings representing claims.
• Build and manage effective internal and external relationships with all involved parties.
• Ensure all files are maintained and data capture accurate and up to date.
• Produce claims reports as required.
• Ensure all regulatory process requirements are adhered to.
• Process DA claims in accordance with scheme requirements.
• Ensure claims are accurately reserved.

Skills

Commercial Claims

Communication

Negotiation

Problem solving

Relationship building

Agility

Workload prioritisation

Job description

Marsh is seeking a talented Claims Advisor to join the Marsh Claims Team in the Leeds office. The role is hybrid, requiring at least three days in the office each week, and focuses on proactively managing a portfolio of Commercial Claims including Sport, Liability and General Commercial excluding Motor.

You will use your communication and stakeholder management skills to deliver excellent client service, handle claims efficiently, and maintain up-to-date records while developing your career with