Leasing Manager

Arcan Capital; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen Leasing Manager, der als zentrale Anlaufstelle für zukünftige Bewohner fungiert. In dieser spannenden Rolle sind Sie verantwortlich für die Unterstützung und Anleitung von Interessenten durch den gesamten Leasingprozess. Sie werden ein engagiertes Team leiten und sicherstellen, dass die Bewohner eine herausragende Erfahrung haben. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem schnelllebigen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Werden Sie Teil eines wachsenden Unternehmens, das Wert auf Teamarbeit und persönliche Entwicklung legt.

Benefits

Medizinische Versorgung

Zahnmedizinische Versorgung

Sehversorgung

Zwei Wochen bezahlter Urlaub

5 Tage PTO/Krankheitsurlaub

401k-Programm

Qualifications

• Erfahrung im Kundenservice, Leasing oder Verwaltung ist von Vorteil.
• Fähigkeit, vertrauliche Informationen professionell zu behandeln.

Responsibilities

• Engagement mit potenziellen Bewohnern durch Besichtigungen und Anfragen.
• Verwaltung von Leasingvorgängen, einschließlich der Bearbeitung von Anträgen.

Skills

Kundenservice

Kommunikation

Problem-Lösungsfähigkeiten

Multitasking

Organisation

Education

High School Diploma oder gleichwertig

Tools

Microsoft Office

Job description

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Leasing Manager Job Description Arcan Capital is dedicated to delivering an exceptional living experience for our residents.

As a Leasing Manager, you will serve as the primary point of contact for both prospective and current residents, fostering a welcoming and professional community atmosphere.

This role is ideal for individuals who are passionate about customer service, excel at building relationships, and thrive in a dynamic, people-focused environment.

If you are seeking an opportunity to contribute to a growing organization while enhancing the resident experience, we encourage you to apply. About Arcan Capital Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States.

With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture. At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture.

We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees. Job Summary As a Leasing Manager, you will be the first point of contact for prospective residents and will be responsible for guiding them through the leasing process, from initial inquiry to move-in.

You’ll handle inquiries, assist with leasing processes, and work closely with leasing teams to ensure smooth day-to-day operations. Lead, mentor, and manage a high-performing team, including leasing, focused on customer service while ensuring engagement and minimizing turnover.

Your ability to build rapport, communicate effectively, and create a positive first impression will be essential to achieving leasing goals and maintaining strong resident satisfaction.

A strong background is leasing will be fundamental in exceeding in this position. Key Responsibilities Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities. Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process. Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements. Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete. Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment. Manage leasing-related administrative tasks, including maintaining accurate resident records. Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach. Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities. Support community events and resident engagement initiatives to enhance the living experience. Adapt to company growth and operational changes, demonstrating flexibility in a dynamic environment. Qualifications & Skills Customer service-oriented mindset with a passion for helping people. Excellent communication, problem-solving, and interpersonal skills. Ability to multitask, prioritize, and work efficiently in a fast-paced environment. Detail-oriented with strong organizational and time management skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Team player with a positive, professional attitude and a commitment to excellence. Willingness to work a flexible schedule, including weekends and holidays, as needed. Education & Experience (Preferred but Not Required) Prior experience in customer service, leasing, hospitality, or administrative support.

Ability to handle confidential information with professionalism and discretion. High school diploma or equivalent required. Why Join Arcan Capital? Supportive and people-focused culture—We believe in fostering long-term relationships with our employees and residents. Opportunities for growth—We invest in our team members and offer career development opportunities. Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation,5 days of PTO/Sick leave, matching 401k program and more! If you’re ready to bring your customer service expertise and people skills to a dynamic real estate environment, we encourage you to apply today! Powered by JazzHR

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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