Learning & Training Programs Coordinator

Jobtailor; Norwich; On-site; GBP 26,000 - 36,000; Full time

Job summary

Jobtailor is seeking a Training Coordinator to manage and deliver learning events across the business. The role focuses on coordinating courses, venues, trainers and LMS administration to ensure compliant, high-quality learning delivery.

You will support colleagues with learning systems, handle bookings and maintain accurate records, while liaising with internal stakeholders and external providers to drive continuous improvement in our training programs.

Qualifications

• Excellent customer service and attention to detail.
• Strong organisational and administrative skills with accuracy.
• Confident IT skills and experience maintaining records.
• Ability to prioritise tasks and work under pressure.
• Clear communication and collaborative approach.
• Proactive mindset with ability to work independently.

Responsibilities

• Coordinating training courses, workshops and learning events across the business.
• Organising venues, trainers and learning resources to ensure successful delivery.
• Managing course bookings, attendance records, cancellations and rescheduling.
• Supporting colleagues with learning systems and answering learning-related queries.
• Maintaining accurate records within the Learning Management System (LMS).
• Monitoring mandatory and regulatory training compliance and following up where required.
• Producing learning data and reports to support decision-making and continuous improvement.
• Processing invoices, purchase orders and associated administration.
• Acting as a key point of contact for both internal stakeholders and external training providers.

Skills

Customer service

Organisational skills

IT skills

Prioritisation

Communication

Proactive mindset

LMS experience

Learning activities coordination

Interest in learning tech

Tools

LMS software

Job description

Jobtailor is seeking a Training Coordinator to manage and deliver learning events across the business. The role focuses on coordinating courses, venues, trainers and LMS administration to ensure compliant, high-quality learning delivery.

You will support colleagues with learning systems, handle bookings and maintain accurate records, while liaising with internal stakeholders and external providers to drive continuous improvement in our training programs.