Learning Technologist

University College London Hospitals NHS Foundation Trust

City of Westminster

On-site

GBP 42,000 - 54,000

Full time

5 days ago

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Benefits offered by this job

41 Days holiday

CARE pension

Cycle to work

Relocation scheme

On-site nursery

On-site gym

Enhanced maternity pay

Staff Support Service

Job summary

University College London is seeking a Learning Technologist to support digital education platforms within the Digital Learning Environment team. You will work in an Agile environment with developers and pedagogical colleagues to ensure high-quality, user-centred educational technologies.

The role includes testing, documentation, and contributing to migration projects such as Moodle upgrades. You will engage in service development, data protection, accessibility, and information security

Qualifications

Experience supporting learning technologies in a technical or service-oriented environment.
Sound understanding of Digital Pedagogy and how to apply it in practice.
Deep practical knowledge of Moodle, its configuration and admin processes.

Responsibilities

Support resolution of complex technical and pedagogical interactions in learning environments.
Contribute to testing, release readiness and transition of developments into live service.
Assist in Moodle migration from Moodle 4 to Moodle 5 through testing and troubleshooting.

Skills

Digital pedagogy

Moodle

Agile

Testing

Troubleshooting

Tools

Moodle Admin

Job description

Our ambition is to be the leading IT services group in the HE sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research. Within ISD, this post is in Digital Education, UCL's hub for supporting, exploiting and enhancing the use of technology in education. Digital Education team leads, supports, and promotes the use of technology to enhance learning experiences for students and staff at UCL. Working across digital and physical learning spaces, we work as an 'Agile' team who are curious, collaborative, and committed to delivering impact for our community. Our focus is on deliver excellent services that are continually improving and make a meaningful contribution to UCL's educational mission. About the role As a Learning Technologist within the Digital Learning Environment (DLE) team, you will contribute to the development, enhancement, and ongoing support of UCL's core digital education platforms and services. The DLE team operates in Agile sprints and brings together learning technologists, technical specialists, and developers to deliver high-quality, reliable, and user-focused digital learning environments. In this role, you will support the resolution of complex technical and pedagogical interactions, working with colleagues to investigate, test, and implement improvements to our systems. You will contribute to software testing, release readiness, and the transition of new developments into live service, ensuring that updates are pedagogically informed and operationally sound. The post also involves supporting service development processes, including aspects of data protection, accessibility, and information security, as well as maintaining accurate documentation and administrative records. This is a highly collaborative role that bridges pedagogy and technology, requiring you to work closely with developers, product owners, and academic colleagues to ensure that UCL's digital learning environments continue to evolve to meet the needs of staff and students. PLEASE NOTE THAT THIS IS A FIXED TERM CONTRACT (FTC). AN EXPECTED START DATE OF OCTOBER 5TH, WITH AN END DATE OF 30TH JUNE 2027

You will have experience supporting learning technologies within a technical or service-oriented environment, ideally in higher education. You will bring both a sound understanding of Digital Pedagogy and a willingness to engage with the technical and procedural aspects of digital education platforms. You will be confident working as part of a multidisciplinary team that includes developers and technical specialists, contributing to testing, troubleshooting, and service improvement activities. Strong analytical, organisational, and communication skills are essential, as is a proactive and methodical approach to problem-solving. You will enjoy working collaboratively to improve systems and services that underpin teaching and learning at scale. In return, you will join a supportive, agile team that values openness, precision, and a shared commitment to enhancing UCL's digital education ecosystem. You will bring deep practical knowledge of Moodle, including its core functionality, configuration and key administrative processes, enabling you to play an active role in UCL's migration from Moodle 4 to Moodle 5 through testing, troubleshooting and supporting a smooth transition for staff and students.

UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL's vision is to take on the hardest global challenges. The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: