Learning Support Practitioner

PeoplePlus; Watford; On-site; GBP 21,000 - 26,000; Full time

Job summary

PeoplePlus is seeking a compassionate Learning Support Practitioner to join our Prison Education team. You will support learners with ALN and SEND, providing tailored in-class or one-to-one assistance to help them succeed in their studies and beyond.

You will collaborate with tutors and prison staff to maintain accurate records, develop support plans, and monitor wellbeing through regular reviews, ensuring a safe, inclusive learning environment.

Qualifications

• GCSE Maths and English (Grade C or above).
• Experience supporting learners with SEND or ALN.
• Strong interpersonal and communication skills.
• Ability to manage a caseload and maintain accurate records.
• Knowledge of SEND Code of Practice.
• Organised, proactive, and able to work independently and as part of a team.
• Good IT skills and administrative capability.
• Passion for supporting learners to achieve and overcome barriers.

Responsibilities

• Build positive relationships with learners to understand their needs and support their learning journey.
• Provide tailored, in-class or one-to-one support for learners with ALN (including disabilities).
• Inspire, motivate, and help learners develop confidence, independence, and self-advocacy skills.
• Monitor learner wellbeing and check progress regularly through face-to-face reviews.
• Develop and maintain course-specific support plans aligned to SEND graduated approach.
• Review and update support plans regularly, including for learners transferring between establishments.
• Use assessment tools to inform tailored learning strategies.
• Record and manage all support documentation within MoJ systems.
• Work closely with tutors, trainers, and prison teams to ensure effective support is in place.

Skills

Interpersonal skills

Communication skills

Caseload management

Record keeping

IT skills

ALN knowledge

Team collaboration

Education

GCSE Maths & English

Level 3 in Learning Disabilities support

Tools

MoJ systems

Job description

Make a difference by supporting learners to succeed

Were looking for a compassionate and motivated Learning Support Practitioner to join our Prison Education team. This is a rewarding opportunity to support learners with additional learning needs, helping them overcome barriers, build confidence, and achieve their potential.

Working alongside tutors and education staff, youll play an essential role in ensuring all learners receive tailored support to succeed in their studies and beyond.

What youll be doing

Learner Support & Engagement

• Build positive relationships with learners to understand their needs and support their learning journey
• Provide tailored, in-class or one-to-one support for learners with additional learning needs (ALN), including disabilities
• Inspire, motivate, and help learners develop confidence, independence, and self-advocacy skills
• Monitor learner wellbeing and check progress regularly through face-to-face reviews

Support Planning & Review

• Develop and maintain course-specific support plans aligned to the SEND graduated approach
• Review and update support plans regularly, including for learners transferring between establishments
• Use assessment tools (e.g. Do It Profiler) to inform tailored learning strategies
• Record and manage all support documentation accurately within MoJ systems

Collaboration & Inclusion

• Work closely with tutors, trainers, and prison teams to ensure effective support is in place
• Support a whole-prison approach to additional learning needs
• Engage with stakeholders such as healthcare teams and neurodiversity specialists
• Assist with reasonable adjustments for assessments where required

Environment & Compliance

• Maintain safe, inclusive, and engaging learning environments
• Ensure all work complies with prison security, safeguarding, and contractual requirements
• Support wider team delivery, including cover for student support roles as needed
• Contribute to achieving contractual targets and quality standards

What were looking for

Essential

• GCSE (or equivalent) Maths and English (Grade C or above)
• Experience supporting learners with SEND or additional learning needs
• Strong interpersonal and communication skills
• Ability to manage a caseload and maintain accurate records
• Knowledge of effective strategies for supporting ALN learners and SEND Code of Practice
• Organised, proactive, and able to work independently and as part of a team
• Good IT skills and administrative capability
• Passion for supporting learners to achieve and overcome barriers

Desirable

• Level 3 qualification in Supporting Individuals with Learning Disabilities (or willingness to achieve)
• Experience in prison or secure environments
• Awareness of OFSTED EIF

Why join us?

• Make a direct impact on learners lives by supporting inclusive education and rehabilitation
• Be part of a supportive and collaborative education team
• Develop your skills in SEND and prison education
• Access training and professional development opportunities

Our values

Were looking for people who demonstrate:

• Customer First supporting learners to improve their lives
• True North acting with integrity
• Own It taking accountability
• Improve to be the best striving for excellence