Learning Support Assistant

Hull College; Hessle; On-site; GBP 16,000 - 24,000; Full time

Job summary

Hull College is seeking Learning Support Assistants to provide high-quality, confidential, customer-focused support to learners with additional learning needs. The role works with the learner services department to help learners study independently and achieve learning goals, collaborating with Team Leaders and curriculum staff.

Successful candidates will support learners with neuro-diverse and complex needs, assist academic staff, and help ensure reasonable adjustments, while contributing to

Qualifications

• GCSE English & Maths Grade C or equivalent.
• Understanding of the additional learning support needs of learners.
• Ability to navigate college ICT systems confidently.
• Strong interpersonal and customer-focused skills.

Responsibilities

• To support learners with additional learning needs to access the college sites and services, and integrate into their learning environment.
• To support learners with neuro-diverse and complex needs with strategies to enable independent learning and study.
• To support academic staff with information, advice and guidance to ensure adherence to the assessment of need/pen portrait/EHCP and the role of learner support assistant.
• To work closely with academic staff and the wider learner & customer services department as a team to provide reasonable adjustment for learners with additional needs.
• To assist learners who have personal care needs in line with HCUK guidelines.
• To record daily support records in a timely manner and attend relevant staff meetings with the Team Leader, SEND Co-ordinator and/or Director of Learner & Customer Services.
• To provide relevant information and assist Team Leaders with monitoring and identifying learner need where necessary.

Skills

Interpersonal skills

Customer service

ICT proficiency

Teamwork

Communication

Education

GCSE English & Maths Grade C or equivalent

Job description

We are looking for Learning Support Assistants to provide a high quality and confidential customer-focussed support service to learners with additional learner support needs, working closely with the wider learner services department to ensure the service meets the needs of learners. Successful candidates will enable learners to study independently and achieve their learning goals. The LSA will work collaboratively with their Team Leader and curriculum staff to meet the needs of learners who have identified learning needs. Hull College provides high-quality education & training for school leavers & adults, offering a wide range of vocational study programmes, Apprenticeships & degrees. As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach & are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes & experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education & university. While dedicated to delivering the very best experiences to our learners, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire & support our vision to create better futures for the people of Hull.

Responsibilities of our Learning Support Assistant:

• To support learners with additional learning needs to access the college sites and services, andintegrate into their learning environment
• To support learners with neuro-diverse and complex needs with strategies to enable independentlearning and study
• To support academic staff with appropriate information, advice and guidance to ensure adherenceto the assessment of need/pen portrait/EHCP and the role of learner support assistant
• To work closely with academic staff and the wider learner & customer services department as ateam to provide reasonable adjustment for learners with additional needs
• To assist learners who have personal care needs in line with HCUK guidelines
• To record daily support records in a timely manner and attend relevant staff meetings with theTeam Leader, SEND Co-ordinator and/or Director of Learner & Customer Services
• To provide relevant information and assist Team Leaders with monitoring and identifying learnerneed where necessary

Requirements:

• GCSE English & Maths Grade C or equivalent
• An understanding of the additional learning support needs of learners
• Accessing and navigating confidently around college ICT systems
• Confident, approachable and friendly disposition with strong interpersonal skills
• Creates a positive image of the college through the delivery of high quality customer focussed service
• Work successfully with colleagues at all levels of an organisation to achieve results
• Receive, store and transmit information (written, electronic, oral), and to understand and convey information which might be sensitive, and/or need careful explanation or interpretation in a timely manner

Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service.

Please note that this post is subject to regulated activity.

We at Hull College prioritise digital proficiency; all new staff should either be skilled or open to training, looking forward to hearing from you on the last point.