Learning Support Administrator: Student Success Partner

Central Bedfordshire College; Dunstable; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

27 days annual leave

People’s Pension

Retail and Leisure Discounts

Professional development opportunities

Access to college courses

Job summary

Central Bedfordshire College is seeking an Additional Learning Support Administrator based in Dunstable, with regular travel to our Shuttleworth campus. The role focuses on SEND processes, referrals, customer service and accurate record management across ALS teams.

The successful candidate will have GCSEs, strong admin and IT skills (Excel, Word, PowerPoint), and an ability to work across multiple sites, upholding safeguarding, inclusivity and college values. Full-time, permanent contract.

Qualifications

• GCSE English and maths at A–C/4+ or willingness to achieve Level 2.
• Proven two years in a customer‑facing role with discretion over confidential information.
• Strong IT skills; able to record, track and file data accurately across systems.

Responsibilities

• Coordinate SEND processes, including meetings, EHCPs and annual reviews, per statutory requirements.
• Manage learner referrals and arrange support meetings to enable ALS access.
• Provide high‑quality customer service and clear guidance on ALS provision.
• Prepare and maintain SEND documentation and learner records, ensuring correct data logging.
• Uphold safeguarding and college policies while collaborating across ALS teams.

Skills

Customer service

Administration

Excel

PowerPoint

Data recording

Communication

Teamwork

Education

GCSE English and Maths (A–C/4+)

Level 3 Business (intent to achieve)

Tools

CogNassist

Job description

Central Bedfordshire College is seeking an Additional Learning Support Administrator based in Dunstable, with regular travel to our Shuttleworth campus. The role focuses on SEND processes, referrals, customer service and accurate record management across ALS teams.

The successful candidate will have GCSEs, strong admin and IT skills (Excel, Word, PowerPoint), and an ability to work across multiple sites, upholding safeguarding, inclusivity and college values. Full-time, permanent contract.