ALS Administrator – Student Support & Compliance

The Bedford College Group; Dunstable; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

27 days annual leave

People’s Pension

Retail and Leisure Discounts

Professional development opportunities

Job summary

The Bedford College Group is seeking an Additional Learning Support Administrator to join the Foundation Learning and ALS department. The role involves coordinating SEND processes, managing referrals, and delivering high-quality customer service across college sites.

You will handle confidential data, maintain accurate records, and work with safeguarding and equality initiatives. Regular travel between Dunstable and Shuttleworth campuses is required.

Qualifications

• GCSE English and maths (A–C/Grade 4+ or willingness to achieve Level 2).
• Advanced Microsoft Excel, Word and PowerPoint skills requiring accurate data handling.
• Strong customer service skills and confidentiality.
• Good communication, teamwork and willingness to travel between sites.

Responsibilities

• Coordinate SEND processes including meetings, EHCPs and annual reviews, and exam access arrangements.
• Manage referrals, contact learners with additional needs and arrange ALS support.
• Provide clear advice on ALS provision and maintain high-quality customer service.
• Prepare and maintain SEND documentation and learner records across systems.
• Collaborate within ALS team while upholding safeguarding and college policies.

Skills

Excel

Word

PowerPoint

Customer service

Education

GCSE English & Maths

Job description

The Bedford College Group is seeking an Additional Learning Support Administrator to join the Foundation Learning and ALS department. The role involves coordinating SEND processes, managing referrals, and delivering high-quality customer service across college sites.

You will handle confidential data, maintain accurate records, and work with safeguarding and equality initiatives. Regular travel between Dunstable and Shuttleworth campuses is required.