Learning Operations Administrator

National Theatre; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

The National Theatre in London is seeking a Learning Operations Coordinator to join the Learning team. You will support planning and delivery of the NT’s Learning events, coordinating logistics, spaces, and resources to ensure high-quality experiences for participants.

Working closely with the Learning Operations Manager (Events) and Deputy, you will collect feedback, analyse debrief data, and contribute to process improvements, while nurturing collaboration across NT departments.

Qualifications

• Experience in an administrative role in a professional organisation.
• Experience working in an arts organisation including museum and heritage sector.
• Experience working on live events.
• Experience communicating with a variety of stakeholders and/or departments.
• Excellent attention to detail with strong organizational skills, including prioritising tasks and meeting deadlines.

Responsibilities

• Plan and deliver the National Theatre’s Learning events.
• Coordinate logistics, spaces, and resources to ensure high-quality experiences.
• Collect and analyse data from event debriefs to drive improvements across Learning.
• Lead on care and maintenance of spaces and Learning resources and equipment.
• Possibly lead small events and key projects within Learning.

Skills

Administrative experience

Arts sector experience

Live event experience

Stakeholder communication

Attention to detail and organization

Job description

We are looking for a Learning Operations Coordinator to join the National Theatre's Learning team.

The Learning Operations Coordinator plays a vital role in the effective planning and delivery of the National Theatre’s Learning events. The post is a member of the Learning Operations team which leads on all logistics, systems, policies and compliance relating to the Learning programme and acts as a conduit for communications and productive working practices with all other NT departments. The Coordinator supports the strategic and creative goals of the Learning department, through planning and delivery of distinctive and high-quality events, working closely with the Learning Operations Manager (Events) and Deputy Learning Operations Manager (Events).

The Coordinator builds strong relationships with departments across the organisation, ensuring effective long-term collaboration, and advocacy of Learning programmes. The role collects and analyses data from Event Debriefs, distributing actionable insights across Learning for wider event improvement and leads on the care and maintenance of the Clore Learning Centre spaces, as well as Learning resources and tech equipment.There is scope for the Coordinator to take the lead on key projects and solely manage smaller scale events.

The successful candidates will have the following:

• Experience in an administrative role in a professional organisation.
• Experience working in an arts organisation including museum and heritage sector.
• Experience working on live event.
• Experience of communicating with a variety of stakeholders and/or departments
• Excellent attention to detail with strong organisational skills, including the ability to prioritise tasks within competing work demands and to meet deadlines.

The closing date for the receipt of a completed application is Monday 26 October 2026 at 12 noon