Learning Operations Coordinator

National Theatre Productions (ntp); Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Staff tickets

25 days annual leave

Professional development programmes

Interest-free season ticket loan

Cycle scheme

Enhanced sick pay

PiPA membership

On-site staff facilities

Wellbeing support

Discounts at NT venues

Job summary

National Theatre is seeking a Learning Operations Coordinator to support the planning and delivery of the Learning events. You will work within the Learning Operations team, coordinating logistics, systems, policies and compliance related to the Learning programme.

You will build strong cross-department relationships, analyse event debrief data for improvements, and help maintain the Clore Learning Centre spaces and learning resources.

Qualifications

• Experience in an administrative role within a professional organisation.
• Experience working in an arts organisation including museum/heritage sector.
• Experience working on live events.
• Experience communicating with diverse stakeholders and departments.
• Excellent attention to detail with strong organisational skills and deadline management.

Responsibilities

• Plan and deliver the Learning events as part of the Learning Operations team.
• Collaborate with the Learning Operations Manager (Events) and Deputy Manager (Events).
• Manage data from event debriefs and derive actionable insights for improvement.
• Care for and maintain the Clore Learning Centre spaces, resources and tech equipment.
• Lead smaller projects and independently manage events where required.

Skills

Administrative experience

Arts organisation experience

Live events experience

Stakeholder communication

Attention to detail

Job description

We are lookingforaLearning Operations Coordinator to join the National Theatre's Learning team.

The Learning Operations Coordinator plays a vital role in the effective planning and delivery of the National Theatre’s Learning events. The post is a member of the Learning Operations team which leads on all logistics, systems, policies and compliance relating to the Learning programme and acts as a conduit for communications and productive working practices with all other NT departments. The Coordinator supports the strategic and creative goals of the Learning department, through planning and delivery of distinctive and high-quality events, working closely with the Learning Operations Manager (Events) and Deputy Learning Operations Manager (Events).

The Coordinator builds strong relationships with departments across the organisation, ensuring effective long-term collaboration, and advocacy of Learning programmes. The role collects and analyses data from Event Debriefs, distributing actionable insights across Learning for wider event improvement and leads on the care and maintenance of the Clore Learning Centre spaces, as well as Learning resources and tech equipment. There is scope for the Coordinator to take the lead on key projects and solely manage smaller scale events.

The successful candidates will have the following:

• Experience in an administrative role in a professional organisation.
• Experience working in an arts organisation including museum and heritage sector.
• Experience working on live event.
• Experience of communicating with a variety of stakeholders and/or departments
• Excellent attention to detail with strong organisational skills, including the ability to prioritise tasks within competing work demands and to meet deadlines.

The successful applicant will be required to undertake a Disclosure and Barring Service (DBS) Enhanced Disclosure with Barred List check and appointment to this post is subject to the NT being in receipt of a satisfactory DBS Disclosure, under section 115 of the Police Act 1997

Working with us will give you..

• Complimentary staff tickets for shows and guided tours, subject to availability and policy
• 25 days annual leave increasing up to 32 with length of service (plus bank holidays)
• Development Programmes via e-learning platform, and specialist in-person training relating to role
• Access to interest-free season ticket loan and cycle scheme partnership
• Enhanced sick pay
• Family Friendly policies including Family leave and Support leave
• Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
• Pension schemes with Legal & General and NEST
• Sabbatical option, subject to agreement and policy
• On-site staff canteen and social facilities
• On-site occupational health support
• In-house mental health and wellbeing advisors providing workplace counselling and support
• Wellbeing programme of events, including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
• Exclusive staff talks to hear more about NT productions, past and present, from leading practitioners
• Discounted access to National Theatre at Home
• Volunteer leave – one paid day per year to volunteer for your chosen charity
• Discounts in the NT’s bars, cafés, restaurants, and bookshop, as well asin local businesses (from Wagamama to gyms), on and around the South Bank
• Access to retailer discounted gift cards and a cash-back-on-spending card

Please note

The closing date for the receipt of a completed application is Monday 26 October2026 at 12 noon

In line with our commitment to Equity, Diversity and Inclusion (EDI), we recognise that we need to address underrepresentation in our organisation. We actively welcome applications from individuals who are part of global majority, disabled and LGBTQ+ communities, and are committed to creating an environment where everyone can thrive.

We strive to promote inclusive and equitable practices in all areas of the NT. Candidates who declare a disability, opt into the Disability Confident Scheme in their application and meet the minimum criteria are offered an interview in line with the scheme, subject to its documented exceptions.

If you would like to speak to someone about any adjustments or have any questions about the recruitment process, you can email [e-mail] or call us on 02074523834